RDT
Policy administration, claims, rating, and workflow automation platform for UK insurers, MGAs, and TPAs
Overview
RDT is a policy administration, claims management, and rating platform for UK insurers, MGAs, and TPAs. The company has built insurance software exclusively since 1991, and its customers include general insurers, managing general agents, and third-party administrators operating primarily in UK personal lines.
The platform is modular and cloud-native, combining core policy administration (quoting, endorsements, renewals), an insurer-hosted rating engine for sub-second quote pricing, and a claims management system. ACE (Agile Composition Engine), RDT's business process management and robotic process automation layer, orchestrates workflows across these modules and includes intelligent document processing for claims paperwork; it is designed to connect to and extend an insurer's existing core systems rather than replace them. Billing and fraud detection are sold as part of the broader platform.
RDT processes over GBP 1 billion in gross written premium annually across its customer base, which includes The Co-operative, Markerstudy, Direct Line Group, Somerset Bridge, Direct Commercial Limited, and KGM. In a published case study, Somerset Bridge reported a 30% reduction in manual claims-processing effort after adopting ACE automation without increasing headcount.
Products & Services
Policy Administration (Landscape)
Full policy lifecycle management covering quoting, endorsements, and renewals.
Target Users: UK insurers, MGAs, and TPAs
Claims Management System
Claims processing platform; RDT states adopters can settle claims up to 85% faster.
Target Users: Claims teams at UK insurers and TPAs
Insurer Hosted Rating (Equator)
Centralized, insurer-hosted rating platform delivering sub-second quote pricing and rating-version management.
Target Users: Insurers and MGAs distributing through aggregators and broker software houses
ACE - Agile Composition Engine
Workflow automation layer combining business process management (BPM) and robotic process automation (RPA) to connect existing systems and automate claims and policy workflows, including intelligent document processing (IDP) for claims documents.
Target Users: Insurers and TPAs looking to automate workflows without replacing core systems
Billing & Fraud Detection
Integrated billing and fraud-detection tooling sold as part of the broader platform.
Target Users: UK insurers, MGAs, and TPAs
At a Glance
- Founded
- 1991
- Headquarters
- Kings Hill, Kent, United Kingdom
- Employees
- 51-200
Category & Focus
- Category
- Core Administration
- Subcategories
- Claims Automation Insurer Hosted Rating Workflow Automation (BPM/RPA)
- Insurance Verticals
- P&C Personal
- Target Customers
- Carriers, MGAs/MGUs, TPAs
Customers
- The Co-operative
- Markerstudy
- Direct Line Group
- Somerset Bridge
- Direct Commercial Limited
- KGM
Links
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Last updated: 2026-08-10