Qsure
Premium handling and debit order collection services for the South African insurance industry
Overview
Qsure is a premium handling and payment processing platform for the South African insurance market. Operating as a licensed Financial Services Provider (FSP 50552), the company provides independent debit order collection and disbursement services to insurers, underwriting managers, brokers, administrators, and approved third parties. Qsure is explicitly not an insurer, broker, or policy administration system -- it occupies the specialized niche of B2B premium handling infrastructure.
The company's flagship proprietary platform, Xcelerate, manages the collection, deposit, and disbursement of premiums, commissions, and other charges across the insurance value chain. A companion platform, XcelerateXpress, handles direct insurer bank account collections and currently accounts for approximately 81% of all collections processed by Qsure. A next-generation upgrade to Xcelerate is underway to address increasing compliance and security requirements. Qsure holds BEE Level 4 Broad-Based Black Economic Empowerment certification and is compliant with POPIA regulations.
With over 30 years in the South African market, Qsure currently administers more than ZAR 1.7 billion in premiums monthly for over 200 intermediaries. The company is a subsidiary of Q Link Holdings (Pty) Ltd, which was acquired by Sanlam in 2022, providing stable corporate backing. Its operating presence spans major South African insurance centers.
Products & Services
Xcelerate Premium Handling System
Qsure's core proprietary platform for managing premium handling operations across the South African insurance industry. Xcelerate processes the collection, deposit, and disbursement of premiums, commissions, and other charges on behalf of insurers, underwriting managers, brokers, and administrators.
Key Features
- Full premium lifecycle management from collection through disbursement
- Multi-party support for insurers, UMAs, brokers, and approved third parties
- Compliance-focused architecture aligned with South African FSP regulations
- Next-generation platform upgrade in development for enhanced security and compliance
Target Users: Insurers, underwriting managers, brokers, administrators
XcelerateXpress
A specialized platform for direct insurer bank account debit order collections. XcelerateXpress processes approximately 81% of Qsure's total collection volume, reflecting significant industry adoption of direct bank account debit orders.
Key Features
- Direct bank account collection processing
- High-volume throughput for insurer-direct debit orders
- Streamlined disbursement workflows
Target Users: Insurers processing direct bank account collections
At a Glance
- Founded
- 1991
- Headquarters
- Roodepoort, South Africa
- Employees
- 11-50
- Funding
- PE-Backed
Category & Focus
- Category
- Core Administration
- Subcategories
- Premium Handling Debit Order Collection Payment Processing Billing
- Insurance Verticals
- P&C Commercial Specialty/E&S P&C Personal
- Target Customers
- Carriers, Brokers, MGAs/MGUs, TPAs
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Last updated: 2026-06-05