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Pro Global

Specialist insurance operations consulting and outsourcing firm serving the global (re)insurance market.

Core Administration Established Bootstrapped
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Overview

Pro Global is an insurance operations outsourcing and consulting firm serving the global (re)insurance market, including Lloyd's syndicates, reinsurers, carriers, brokers, and MGAs. Founded in 1993, the company provides claims administration, underwriting support, audit services, delegated authority management, and digital transformation services to insurance industry participants.

The company offers a suite of proprietary technology platforms -- including Pro Workbench for operations management, Pelican for claims administration, and Orb Specialty for capacity deployment -- alongside Microsoft Power Platform-based automation and robotic process automation (RPA) solutions. Services are delivered by specialist teams with deep domain expertise in complex and specialty insurance operations.

Pro Global operates across 11+ offices in the UK, Germany, the United States, Argentina, Peru, and Brazil. The company reported approximately 40% revenue growth since 2023, growing headcount to over 900 professionals by 2026. Its Buenos Aires office is expanding rapidly, with 100 additional roles planned for 2026. Pro Legal Solutions launched in November 2025, adding legal compliance support to the firm's service portfolio.

Products & Services

Pro Workbench

Proprietary platform for insurance operations management, supporting claims processing, underwriting workflows, and delegated authority oversight.

Key Features

  • Centralized insurance operations management
  • Workflow automation for claims and underwriting
  • Supports complex and legacy portfolio administration

Target Users: Insurers, reinsurers, MGAs, and coverholders

Pelican

Specialist claims management platform for handling complex and specialty insurance claims.

Key Features

  • Claims intake and tracking
  • EL/PL and public sector claims handling
  • Legacy claims administration

Target Users: Carriers, Lloyd's syndicates, brokers managing legacy books

Orb Specialty

Capacity deployment platform for specialist underwriting and claims support.

Key Features

  • Enables underwriting capacity deployment
  • Supports specialist claims workflows
  • Early-stage traction reported in 2025

Target Users: Specialty insurers and MGAs

Digital Services & Automation

Robotic Process Automation (RPA) and Microsoft Power Platform solutions for insurance operations efficiency.

Key Features

  • RPA implementation for repetitive insurance workflows
  • Microsoft Power Platform integrations
  • Custom automation for policy, claims, and accounting operations

Target Users: Insurers, reinsurers, brokers seeking operational efficiency gains

Audit Services

Compliance and operational audit services for insurance participants, including claims audits and coverholder audits.

Key Features

  • Claims audit reviews
  • Coverholder and delegated authority audits
  • Technical insurance audits

Target Users: Carriers, Lloyd's syndicates, MGA oversight teams

MGA Solutions (Pro MGA Solutions Limited)

MGA incubation, design, regulatory compliance, and ongoing operational support. FCA-regulated (FRN: 770419).

Key Features

  • MGA setup and regulatory guidance
  • Ongoing operations and compliance management
  • FCA-regulated service provider

Target Users: New and existing MGAs seeking operational infrastructure

Claims Management (Outsourced)

Full-service claims administration and management, including complex commercial and EL/PL claims in the UK and Europe.

Key Features

  • End-to-end claims administration
  • EL/PL and public sector claims handling
  • Third-party claims management for UK legacy and commercial lines

Target Users: Carriers and brokers managing run-off and legacy portfolios

At a Glance

Founded
1993
Headquarters
London, United Kingdom
Employees
501-1000
Funding
Bootstrapped

Category & Focus

Category
Core Administration
Subcategories
Claims Management Delegated Authority Management Underwriting Support Business Process Outsourcing Digital Transformation RPA/Automation
Insurance Verticals
Specialty/E&S Reinsurance P&C Commercial
Target Customers
Carriers, Brokers, MGAs/MGUs, Reinsurers

Customers

  • Majority of the largest Lloyd's syndicates
  • Five largest global reinsurers (unspecified)
  • Multiple P&C companies worldwide
  • Insurance brokers and MGAs across global markets

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Last updated: 2026-06-15