nsseg

Integrated management platform for cargo transport insurance in Brazil

Core Administration Growth PE-Backed

Overview

nsseg is a core administration and billing platform for P&C carriers, brokers, and transport operators in Brazil's cargo transport insurance market. The company was formed in 2018 through a merger of at&m and Simetrias, and operates as a subsidiary of nstech, a Brazilian logistics technology holding company. The platform covers the full insurance lifecycle for cargo and transport products, including quotation management, policy endorsement, domestic and international billing, claims analytics, and regulatory compliance.

Delivered as a SaaS solution, nsseg integrates with over 800 transportation management system (TMS) providers and with SERPRO, Brazil's federal data processing agency, to support import/export documentation and customs compliance. The system supports Brazilian-specific insurance product types -- RCTR-C, RCTF-C, RCTA-C, and RCA-C -- along with RC-V vehicle liability coverage and international cargo products, reflecting purpose-built design for the local regulatory environment.

The platform serves 70,000 active users across more than 1,000 insurance brokers, 30,000 transporters and shippers, and major international carriers including AIG, Allianz, AXA, Chubb, HDI, Liberty Mutual, Mapfre, Sompo, Sura, and Tokio Marine. In 2021, nstech (nsseg's parent company) received a BRL 500 million (approximately USD 99.4 million) investment from SK Tarpon via Niche Partners and Greenbridge, a global technology private equity firm.

Products & Services

Endorsements Platform (Averbacao)

An electronic registration and monitoring system for cargo shipment information. Enables real-time tracking and validation of cargo details, with workflow tools for managing policy endorsements and SLA-based process controls.

Key Features

Real-time cargo monitoring and alerts
Endorsement lifecycle management
SLA controls and workflow routing

Target Users: Insurance carriers, freight brokers

National Billing & Premium Management

Handles premium calculation, invoicing, and billing for domestic cargo transport insurance products. Supports RCTR-C, RCTF-C, RCTA-C, RCA-C, and other Brazilian cargo product types across multi-tiered billing scenarios.

Key Features

Multi-product billing for domestic transport lines
Integration with Brazilian tax systems
Complex billing scenario support

Target Users: Insurance carriers, brokers

International Billing & Export Operations

Manages import/export cargo insurance billing and documentation. Integrates directly with SERPRO for customs and tax processing compliance, supporting international cargo coverage (RCTR-VI).

Key Features

Import/export insurance billing
SERPRO integration for customs compliance
International cargo coverage support

Target Users: Carriers and brokers handling international routes

Quotation Management System

Workflow engine for managing insurance quotations with routing, approval chains, and SLA controls. Supports broker-initiated and direct carrier workflows at scale.

Key Features

SLA-driven quotation routing
Assignment and approval chain management
High-volume quotation processing

Target Users: Insurance carriers, brokers

Audit & Compliance Module

Dashboard and reporting tool for tracking operational compliance, validating transaction completeness, and generating management reports with market analytics.

Key Features

Transaction completeness validation
Compliance rule tracking
Market analytics and management reporting

Target Users: Insurance carriers

RC-V Transport Liability Insurance

Underwriting and issuance system for vehicle and transport operator liability coverage (RC-V), with native support for MDF-e (electronic freight manifest) and service note integration.

Key Features

RC-V policy issuance workflow
MDF-e and service note integration
Operator liability underwriting support

Target Users: Carriers, transport operators

Claims Control & Market Analytics

Comparative loss analysis and claims benchmarking platform. Provides carriers with market-level loss trending and claims performance data to support underwriting and risk management decisions.

Key Features

Market loss benchmarking
Claims performance metrics
Underwriting support analytics

Target Users: Insurance carriers

Intelligent Assistant

An AI-powered conversational tool integrated into the platform to assist users with queries, product guidance, and workflow navigation.

Key Features

Conversational AI interface
Workflow navigation support
Product guidance and query handling

Target Users: All platform users

At a Glance

Founded: 2018
Headquarters: Sao Paulo, SP, Brazil
Employees: 51-200
Funding: PE-Backed

Category & Focus

Category: Core Administration
Subcategories: Policy Administration Billing & Premium Management Claims Analytics Compliance & Regulatory
Insurance Verticals: P&C Commercial Specialty/E&S
Target Customers: Carriers, Brokers