Medbook Africa
Clinical operating system for health systems and insurers in emerging markets
Overview
Medbook Africa is a clinical operating system provider serving health facilities, insurers, and pharmacies across sub-Saharan Africa. The platform connects clinicians, pharmacies, insurers, and patients through a unified system that manages the full patient journey from appointment to insurance settlement. Founded in Kenya through a joint venture with Strathmore University and i-Lab Africa, the company operates primarily in Kenya and Uganda with 74 active facilities and more than 9.8 million patient records.
The platform is delivered as a modular yet integrated system comprising six functional modules -- hospital management, pharmacy management, claims processing, underwriting, laboratory information, and patient mobile access -- tied together by a shared identity and event layer. The architecture also includes a closed-loop clinical decision support system developed under a Bill and Melinda Gates Foundation grant, a portable patient identity layer, and a public prescription verification endpoint to address counterfeit pharmaceuticals in emerging markets.
Backed by ZEP-RE (PTA Reinsurance Company) as its principal shareholder with a 30% equity stake, alongside DEG (German development finance institution), Medbook processes over 300,000 insurance claims per month at peak. In 2025, Bloomberg recognized the company as one of its Top 25 African Startups to Watch.
Products & Services
AphiaOne HMIS (Hospital Management Information System)
Clinical workstation for hospitals and outpatient clinics managing patient visits, revenue reconciliation, lab turnaround tracking, and clinical alerts.
Key Features
- Patient visit tracking and clinical record management
- Revenue reconciliation across services
- Lab turnaround monitoring and clinical alert integration
Target Users: Hospitals, clinics, and health facility administrators
Mediclaim Claims Management
Insurance claims processing system for health insurers and TPAs. Automates claim submission, verification, and settlement based on patient records and clinical events.
Key Features
- Automated claim submission and verification workflows
- Settlement processing tied to clinical and patient event data
- Integration with underwriting and hospital management modules
Target Users: Health insurers, TPAs
Mediwrite Underwriting
Underwriting module for insurance companies, drawing on integrated patient health and claims history data for automated underwriting decisions.
Key Features
- Automated underwriting driven by health record data
- Integration with claims and clinical event history
- Support for population-level risk assessment
Target Users: Health insurers, reinsurers
AphiaRx Pharmacy Management
Pharmacy module managing prescriptions, drug inventory, and dispensing workflows. Integrated with clinical decision support to flag drug interactions and verify prescriptions.
Key Features
- Prescription and dispensing workflow management
- Drug inventory and supply chain tracking
- Integration with CDSS for interaction alerts
Target Users: Retail and hospital pharmacies
AphiaLab Laboratory Management
Laboratory information system managing test orders, results, and turnaround tracking within the integrated clinical platform.
Key Features
- Lab order and results management
- Turnaround time tracking
- Clinical record integration
Target Users: Clinical and hospital laboratories
AphiaApp Patient Mobile Application
Patient-facing mobile application for iOS and Android providing access to personal and family health records, prescription status, and appointment scheduling. Available in English and Kiswahili.
Key Features
- Personal and family health record access
- Prescription status and appointment scheduling
- Bilingual support (English and Kiswahili)
Target Users: Patients
E-Note Patient Identity Layer
Portable health identity layer giving patients ownership of their lifetime record, with trust indicators that distinguish corroborated entries from unverified history across facilities.
Key Features
- Patient-owned portable health record
- Trust-level indicators for clinical records from multiple sources
- Cross-facility care continuity without re-interviewing patients
Target Users: Clinicians, healthcare facilities, patients
Verified by Medbook
Public prescription verification endpoint accessible to any pharmacist without app installation or login, designed to reduce counterfeit pharmaceutical circulation.
Key Features
- Public-access verification endpoint
- No registration or app required
- Prescription authenticity confirmation
Target Users: Pharmacists, retail pharmacies
At a Glance
- Founded
- 2014
- Headquarters
- Nairobi, Kenya
- Employees
- 11-50
- Funding
- PE-Backed
Category & Focus
- Category
- Core Administration
- Subcategories
- Claims Technology Underwriting & Risk Customer Engagement
- Insurance Verticals
- Health
- Target Customers
- Carriers, TPAs
Customers
- ZEP-RE (institutional partner and principal investor)
- 74 healthcare facilities in Kenya and Uganda (hospitals, clinics, pharmacies, labs)
Links
Similar Companies
-
ttigerlabInsurance core platform covering the full policy lifecycle -- from quote and underwriting to claims and distribution.
-
Caava GroupAI-powered insurance software for African insurers, agents, and bancassurers -
MM-TIBAHealth insurance technology platform connecting payers, providers, and members across Africa
-
CDL SoftwareCore insurance platform software for UK personal lines carriers and brokers -
TrailblazerPolicy administration software built for smaller P&C insurers -
Insurance Systems IncEnd-to-end P&C insurance software for the full policy lifecycle
Last updated: 2026-06-22