Mavro Imaging

Automated document processing for insurance claims and remittance workflows.

Document Management Established Bootstrapped

Overview

Mavro Imaging is a document management and claims processing software provider serving carriers, third-party administrators, and financial organizations. The company develops solutions that automate paper and electronic remittance workflows, EOB and medical claims processing, and lockbox operations -- enabling organizations to reduce manual document handling and accelerate payment cycles.

The platform centers on MavBridge, a document automation system that ingests paper and electronic documents (X-rays, medical and dental claim forms, cheques) and processes them through configurable workflows. The company also offers digital mailroom tools, X9 file management utilities, and OPEX-integrated capture solutions. Products are deployed on-premise or in hybrid configurations and are designed to reduce manual exception handling by roughly 60%.

Founded in 2007 and headquartered in Westampton, New Jersey, Mavro Imaging has grown to serve 260+ customers across the US and Canada, with more than 300 active installations. Its customer base spans insurance companies, utilities, government agencies, and nonprofits. Notable insurance customers include Blue Cross Blue Shield, Delta Dental, Lincoln Financial, NYCM Insurance, and United Concordia.

Products & Services

MavBridge

Mavro's flagship automated remittance and document processing platform. MavBridge ingests claims documents from paper and electronic sources, applies OCR and workflow rules, and routes items for straight-through processing or exception handling.

Key Features

Automated EOB and medical/dental claims processing
Paper and electronic source document capture
Configurable exception queues and audit trails

Target Users: Health carriers, dental carriers, TPAs

Claims and EOB Processing

Specialized automation for processing Explanation of Benefits and medical claims documents, reducing reliance on manual keying and enabling faster reimbursement cycles.

Key Features

EOB parsing and data extraction
Automated exception detection and routing
Integration with existing claims management systems

Target Users: Carriers, TPAs, claims departments

Remittance Processing

Automated payment processing tools designed to streamline lockbox operations and payment reconciliation for insurance premium and remittance workflows.

Key Features

Lockbox and batch payment automation
Remittance data extraction and posting
Electronic and paper payment handling

Target Users: Carriers, billing departments

Digital Mailroom

Document capture solutions that eliminate manual mail sorting and data entry for inbound correspondence and claims documents.

Key Features

High-volume document scanning and indexing
Remote and mobile capture support
Integration with downstream workflow systems

Target Users: Insurance back-office operations

X9 Analyzer Plus

A specialized utility for viewing, validating, and editing X9-format banking files, used in check and payment processing workflows.

Key Features

X9 file viewing and editing
Validation and error reporting
Support for banking and payment file standards

Target Users: Finance and treasury teams at carriers and banks

Document Imaging and Workflow

Comprehensive document capture, archive, and workflow automation covering the full document lifecycle from ingestion through retrieval.

Key Features

Document capture and classification
Archive and retrieval with search
Workflow routing and approval automation

Target Users: Carriers, government agencies, financial institutions

At a Glance

Founded: 2007
Headquarters: Westampton, New Jersey, USA
Employees: 11-50
Funding: Bootstrapped

Category & Focus

Category: Document Management
Subcategories: Claims Processing Automation Remittance Processing Digital Mailroom OCR/Data Capture
Insurance Verticals: Health P&C Commercial Group Benefits
Target Customers: Carriers, TPAs