Overview
Marble Box is an insurance business process outsourcing (BPO) and back-office management solutions provider serving independent agencies, brokers, carriers, and managing general agents (MGAs). Founded in 2002 and headquartered in Chicago, Illinois, the company specializes in operational support for the insurance distribution channel, with over 23 years of experience in the sector.
The company delivers back-office services including policy servicing, underwriting document handling, quoting support, and workflow management. Operations are supported by a delivery team based in Kolkata, India, and leverage workflow automation and data tooling to reduce manual processing for client organizations. Marble Box holds ISO 27001:2022, HIPAA, and SOC 2 Type 2 certifications.
In January 2026, Xceedance acquired Marble Box to expand its agency and broker operations capabilities. The combined entity serves 140+ agencies and brokers, supports 30+ distinct agency processes, and processes millions of transactions annually. Prior to the acquisition, Marble Box was an independently held company and was recognized on the Inc. 5000 list of fastest-growing companies.
Products & Services
Back-Office Management Services
Operational outsourcing services covering policy administration, underwriting document processing, and general administrative workflow management for insurance agencies and brokers.
Key Features
- Policy servicing and endorsement processing
- Underwriting document handling and organization
- General administrative workflow management
Target Users: Independent insurance agencies, brokers, MGAs
Quoting Services
Dedicated quoting and proposal generation support to accelerate sales cycles for insurance distributors.
Key Features
- Quote preparation and delivery
- Proposal generation and formatting
- Support across multiple carrier platforms
Target Users: Independent agencies, brokers
Workflow Optimization
Process automation and workflow standardization designed to reduce manual work across insurance operations.
Key Features
- Process documentation and standardization
- Workflow automation implementation
- Operational efficiency benchmarking
Target Users: Agency operations and management teams
Cybersecurity Services
Security and compliance services supporting data protection requirements for insurance operations.
Key Features
- ISO 27001:2022 compliance support
- HIPAA-aligned data handling
- SOC 2 Type 2 security controls
Target Users: Agencies and brokers with compliance requirements
At a Glance
- Founded
- 2002
- Headquarters
- Chicago, Illinois, USA
- Employees
- 501-1000
- Funding
- Acquired
Category & Focus
- Category
- Core Administration
- Subcategories
- Back-Office Outsourcing Policy Servicing Workflow Automation
- Insurance Verticals
- P&C Personal P&C Commercial Specialty/E&S
- Target Customers
- Agents/Agencies, Brokers, MGAs/MGUs, Carriers
Customers
- 140+ insurance agencies and brokers served
Links
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Last updated: 2026-06-03