KonnectNET

Secure health information exchange platform connecting insurers and healthcare providers across Australasia.

Data & Analytics Established Acquired

Overview

KonnectNET is a data exchange platform that streamlines secure communication between insurers and healthcare providers across New Zealand and Australia. Since its founding in 2008, the company has become a critical infrastructure provider for the insurance-healthcare ecosystem, serving the majority of New Zealand GPs, major insurance carriers, and healthcare specialists. The platform processes over 2.5 million services annually, reducing turnaround times from 20+ days to a median of 2 days. KonnectNET was acquired by Clanwilliam Group in 2018 and is now part of Lanas, a global healthcare technology company spanning over 20 countries.

The company operates as a SaaS platform serving insurance and healthcare professionals who need to exchange health information efficiently. KonnectNET's infrastructure supports multiple use cases including claims processing, underwriting, and healthcare provider collaboration, with integrations across insurance platforms and healthcare systems in both countries.

KonnectNET has demonstrated strong market traction in Australasia, with 90 hospitals and District Health Boards in its network and over 1,200 active healthcare specialists using the platform. The recent 2025 merger with Health Link (also owned by Lanas) positioned KonnectNET within the consolidated Care Platforms vertical, expanding its role in healthcare-insurance technology.

Products & Services

SureMed

A secure platform enabling insurers, healthcare providers, claims professionals, and advisers to exchange health information with reduced turnaround times and administrative burden. The platform has processed over 2.5 million services since launch, with a median 2-day turnaround compared to the previous 20+ day baseline.

Key Features

Health record exchange automation
Support for multiple user types (advisers, insurance staff, healthcare professionals, allied health practitioners)
Integration with 90+ hospitals and District Health Boards
Multi-jurisdictional compliance (New Zealand and Australia)

Target Users: Insurers, healthcare providers, claims teams, underwriters, insurance advisers

e-Consent

An electronic consent solution that replaces paper-based consent processes for insurance, healthcare, and claims interactions. The platform enables clear, digitally verifiable informed consent across all parties involved in insurance and healthcare transactions.

Key Features

Paperless consent workflows
Compliance with healthcare and insurance regulations
Support for insurance consumers, health providers, insurers, and advisers

Target Users: Insurance carriers, healthcare providers, insurance advisers, consumers

Insurance Service Referrals

A digital solution that manages third-party service requests and referrals within the healthcare provider workflow, enabling secure handling of multiple insurance-related tasks.

Key Features

Referral management automation
Integration with provider workflows
Multi-service request handling

Target Users: Healthcare providers, insurance carriers

At a Glance

Founded: 2008
Headquarters: Auckland, New Zealand
Employees: 11-50
Funding: Acquired

Category & Focus

Category: Data & Analytics
Subcategories: Health Information Exchange Claims Processing Integration Underwriting Support
Insurance Verticals: Health P&C Personal P&C Commercial
Target Customers: Carriers, Brokers, TPAs, Healthcare Providers