Integrity Software
Policy administration software for South Africa's short-term insurance market.
Overview
Integrity Software is a policy administration platform for short-term (P&C) insurance brokers, underwriting managing agents, and insurers in South Africa. The modular system covers the full insurance lifecycle in one integrated platform, spanning quoting, new business, endorsements, renewals, and cancellations through to claims handling, underwriting, and premium billing and finance.
The company also provides implementation, training, and ongoing support services to clients adopting the platform. It was founded in 1999 and began as a small team focused on the short-term insurance market before growing into one of the more established insurance administration software providers in South Africa.
Integrity Software remains independently owned, with no funding rounds or acquisition activity on record. The platform administers more than 100,000 active policies and processes over R3.7 billion in gross written premium annually, with customers spanning independent brokerages across South Africa.
Products & Services
Policy Management
Handles the full policy lifecycle for short-term insurance brokers, underwriting managing agents, and insurers, from quoting and new business through endorsements, renewals, and cancellations.
Key Features
- Quoting and new business capture
- Policy endorsements and mid-term adjustments
- Renewal and cancellation processing
Target Users: Insurance brokers, underwriting managing agents, insurers
Claims Management
Structured, rules-based claims processing with document tracking and audit trails.
Key Features
- Rules-based claims workflow
- Document tracking
- Audit trail on claims activity
Target Users: Claims teams at brokers, UMAs, and insurers
Billing & Finance
Premium collection, commission tracking, reconciliation, and real-time reporting across the policy book.
Key Features
- Premium collection
- Commission tracking
- Reconciliation and real-time reporting
Target Users: Finance and accounts teams at brokers, UMAs, and insurers
Consulting Services
Implementation, training, and ongoing support for clients adopting the platform.
Key Features
- Implementation support
- User training
- Ongoing customer support
Target Users: New and existing platform clients
At a Glance
- Founded
- 1999
- Headquarters
- Kloof, KwaZulu-Natal, South Africa
- Employees
- 11-50
- Funding
- Bootstrapped
Category & Focus
- Category
- Core Administration
- Subcategories
- Policy Administration Claims Management Billing & Finance
- Insurance Verticals
- P&C Personal P&C Commercial
- Target Customers
- Brokers, MGAs/MGUs, Carriers
Customers
- Kalahari Insurance Brokers
- Vision Risk Solutions
- Michael Cocks & Associates
- Spectrum Insurance Brokers
- Anneline Kilpatrick Insurance Brokers
100,000+ active policies administered; R3.7B+ gross written premium processed annually
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Last updated: 2026-08-09