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Insuredin

AI-powered document processing and client portal platform for insurance brokers

Document Management Startup Bootstrapped
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Overview

Insuredin is a document management and client engagement platform purpose-built for New Zealand insurance brokers. The platform uses artificial intelligence to automatically extract data from insurance policy documents with 90%+ accuracy, reducing manual administrative work by approximately 25 hours per month per broker. Brokers BCC documents to Insuredin; the AI extracts approximately 27 structured fields per risk item including client details, policy information, premiums, excess amounts, and risk specifics. The extracted data populates a fully customizable white-labeled client self-service portal.

The platform operates via simple email BCC integration requiring no changes to broker workflows. Insuredin provides both the document extraction engine and a PWA-based client portal accessible on any device. The company targets brokers of all sizes, from individual practitioners to enterprise operations. Built with progressive web app technology, the platform offers offline capability and responsive design across desktop and mobile devices.

Insuredin operates on a freemium-to-subscription model with three tiers starting at NZD 200/month. The company is bootstrapped and serves the New Zealand market exclusively, maintaining data residency in the ANZ region for regulatory compliance with local privacy and financial inclusion standards.

Products & Services

AI Document Extraction

Advanced artificial intelligence system that processes insurance policy documents with 90%+ accuracy. Extracts approximately 27 structured data fields per risk item including client information, policy details, premiums, excess amounts, and risk classifications. Features confidence scoring on extractions and batch processing capability.

Key Features

  • 90%+ extraction accuracy
  • 27+ fields per risk item
  • Confidence scoring
  • Batch document processing
  • Support for multiple document formats

Target Users: Insurance brokers seeking to automate data entry and reduce administrative overhead

White-Labeled Client Portal

Fully customizable client-facing portal branded with the broker's own domain and visual identity. Delivered as a progressive web app (PWA) accessible on any device without installation. Includes policy viewing, document downloads, claims submission forms, and client self-service functionality.

Key Features

  • Responsive PWA technology
  • Custom domain branding
  • Policy management interface
  • Claims submission forms
  • Offline capability

Target Users: Brokers and their clients seeking modern, device-agnostic policy management

Renewal & Payment Management

Automated reminder system for policy renewals and payments designed to improve client engagement and reduce missed renewal dates. Integrated with the client portal for streamlined communication.

Key Features

  • Renewal reminders
  • Payment notifications
  • Client engagement analytics
  • Customizable notification templates

Target Users: Brokers managing renewal workflows

Custom Claim Forms

Form builder enabling brokers to create customized claim submission forms tailored to their specific business requirements and underwriting workflows.

Key Features

  • Drag-and-drop form builder
  • Custom field types
  • Pre-population from extracted data
  • Multi-step workflows

Target Users: Brokers with specialized claim processes

Analytics & Reporting

Analytics dashboard providing insights into document processing volume, extraction quality, client engagement metrics, and operational efficiency (available on Professional and Enterprise tiers).

Key Features

  • Processing volume analytics
  • Extraction quality tracking
  • Client engagement metrics
  • Operational reporting

Target Users: Brokers and office managers monitoring operational efficiency

API Access & Integrations

RESTful API enabling direct integrations with third-party systems and policy management platforms (available on Professional and Enterprise tiers).

Key Features

  • REST API
  • Direct system connectors
  • Webhook support
  • Pre-built integrations

Target Users: Brokers with custom system architectures

At a Glance

Headquarters
Auckland, New Zealand
Employees
1-50
Funding
Bootstrapped

Category & Focus

Category
Document Management
Subcategories
AI document extraction Client portal Workflow automation
Insurance Verticals
P&C Life & Annuity
Target Customers
Brokers

Customers

  • Insight by Steadfast (integration partnership)
  • Folio (integration partnership)
  • API-enabled policy management systems

Last updated: 2026-06-14