InsuredHQ

Cloud-based insurance administration platform for policy, claims, and billing management

Core Administration Growth Seed

Overview

InsuredHQ is a cloud-based core insurance administration platform that covers policy management, claims, billing, and document management for insurers, MGAs, brokers, and digital insurance startups. Founded in 2013 in Auckland, New Zealand by Pauline and Matt Davies, the company serves general insurance operators seeking to replace legacy systems with a modern SaaS alternative.

The platform is delivered as a pure SaaS solution with no software downloads required, accessible via web and mobile interfaces. It features an open REST API architecture designed for integration with third-party insurance technology and payment systems. The platform is listed on AWS Marketplace as an approved cloud-based insurance administration solution and is a member of the AWS Partner Network.

InsuredHQ has onboarded over 12 named customers across Australia, New Zealand, India, and the UK. The company raised seed funding of USD 994K from Aspire NZ Seed Fund, Greenlight Ventures NZ, and M3 Capital Partners. In November 2024, the company announced a partnership with GoCardless to enable Direct Debit and PayTo payment processing for insurance operators on the platform.

Products & Services

InsuredHQ Core Platform

A comprehensive cloud-based insurance management system covering the full policy lifecycle and operational workflows.

Key Features

Policy management: quotation, new business, endorsements, cancellations, lapses, and renewals
Claims management and processing workflows
Billing and accounts: premiums, taxes, commissions, and reinsurer accounts
Multi-product configuration to launch new insurance products rapidly
Document management with centralized storage
Customer engagement and direct interaction capabilities
Workflow automation across policy and claims operations

Target Users: Insurers, MGAs, insurance brokers, and digital insurance startups