Insurance Systems Inc

End-to-end P&C insurance software for the full policy lifecycle

Core Administration Established Bootstrapped

Overview

Insurance Systems Inc (ISI) is a P&C insurance software provider that delivers integrated policy administration and management systems for carriers, mutual insurers, MGAs, and specialty programs in Canada and the United States. Founded in 1997 and headquartered in Toronto, Ontario, the company serves the full insurance lifecycle from underwriting and policy issuance through billing, claims, accounting, and reinsurance.

ISI's platform, ISI Core, is a unified low-code/no-code system that consolidates policy administration, billing, claims processing, accounting, reinsurance management, and embedded analytics into a single data model. The platform supports personal lines, commercial lines, professional liability, and specialty programs with configurable workflows and rating engines. ISI AI adds AI-enabled submission handling to automate the transformation of unstructured submission data into structured underwriting inputs, while ISI Portal provides digital self-service for policyholders, brokers, and internal teams.

The company counts over 10 named customers including Ecclesiastical Insurance, Tokio Marine Canada, Florida Lawyers Mutual, Integris Group, and WILMIC. Having operated for nearly three decades with no external funding, ISI represents an independently operated, domain-specialized software vendor focused on mid-market P&C insurers in North America.

Products & Services

ISI Core

Unified policy administration and management platform integrating policy administration, billing, claims, accounting, reinsurance management, and embedded analytics. Built on a single data model with low-code/no-code configuration for insurance-specific workflows.

Key Features

Low-code/no-code configuration for product and workflow customization
Integrated insurance accounting with carrier-specific workflows
Embedded analytics and reporting across the policy lifecycle
Multi-line support for personal, commercial, professional liability, and specialty

Target Users: P&C carriers, mutual insurers, MGAs

ISI AI

AI-enabled submission handling solution that converts unstructured submission data into structured data and underwriting insights, while preserving underwriter decision control.

Key Features

Automated extraction of structured data from unstructured submissions
Underwriting insights and risk flags surfaced to underwriters
Integration with ISI Core underwriting workflows

Target Users: Commercial lines carriers and MGAs processing broker submissions

ISI Portal

Digital self-service platform providing configurable online workflows for policyholders, brokers, and internal staff.

Key Features

Configurable digital engagement for policyholders and brokers
Policy management and service request workflows
Integration with ISI Core data model

Target Users: Carriers and MGAs seeking digital engagement channels

ISI Connect

Integration framework supporting connectivity between ISI Core and third-party systems in the insurance ecosystem.

Key Features

Insurance-specific API and integration framework
Support for standard insurance data exchanges
Third-party system connectivity

Target Users: IT teams at carriers and MGAs integrating ISI with existing systems

At a Glance

Founded: 1997
Headquarters: Toronto, Ontario, Canada
Employees: 201-500
Funding: Bootstrapped

Category & Focus

Category: Core Administration
Subcategories: Policy Administration Claims Management Billing Reinsurance Underwriting Workbench
Insurance Verticals: P&C Personal P&C Commercial Specialty/E&S Workers Compensation
Target Customers: Carriers, MGAs/MGUs