Informatics International

End-to-end insurance software solutions for carriers across APAC and beyond

Core Administration Established Bootstrapped

Overview

Informatics International is a core administration platform provider serving insurance carriers across Asia-Pacific, Africa, and beyond. The company has spent over 40 years building technology solutions for the insurance industry, with their flagship product InfoIns offering a fully integrated, cloud-enabled platform for policy administration, underwriting, claims processing, and billing. Informatics operates globally with 500+ employees across 19 countries and a strong track record of successful deployments in both developed and emerging markets.

InfoIns is built on modern cloud architecture with open APIs and low-code/no-code customization capabilities. The platform covers the complete insurance policy lifecycle and supports multiple deployment models including public cloud (AWS, Azure), private cloud, and hybrid infrastructure. Informatics combines cloud-native technology with decades of domain expertise, offering carriers of all sizes a flexible, scalable alternative to legacy systems.

The company has established market traction across multiple regions with deployments in 15+ countries and notable customers including AYA SOMPO Insurance in Myanmar, Abay Insurance in Ethiopia, and ZSIC General Insurance in Zambia. AYA SOMPO's use of InfoIns was recognized at the 2023 Insurance Asia Awards for technology excellence, validating the platform's competitive capabilities in the marketplace.

Products & Services

InfoIns

A fully integrated, cloud-enabled policy administration and claims management platform designed for insurance carriers. InfoIns covers the complete policy lifecycle from underwriting through claims settlement and includes integrated billing capabilities.

Key Features

Full policy lifecycle management (quote, bind, billing, claims)
Cloud-native architecture with open APIs
Low-code/no-code customization framework
Mobile solutions for field operations
Business intelligence and reporting
Multi-currency and multi-language support

Target Users: Insurance carriers (general, life, microinsurance), regional and emerging-market insurers

AvaBill

Enterprise billing and revenue management suite serving utility service providers. AvaBill has 20+ years of operational history and is deployed across 3,000+ sites globally in water, power, and telecommunications sectors.

Key Features

Bill generation and management
Revenue assurance and analytics
Customer self-service portals
Integration with utility operations systems

Target Users: Water utilities, power utilities, telecommunications providers

Enterprise IT Services

Infrastructure, managed services, and security solutions for enterprise and government organizations. Key Services:

Key Features

IT consulting and infrastructure design
Managed IT services and cloud infrastructure
Enterprise cybersecurity services
24/7 support and maintenance
Banking ATM solutions (55% market share in Sri Lanka with 3,000+ installations)

Target Users: Government agencies, financial institutions, enterprise organizations

At a Glance

Founded: 1983
Headquarters: Colombo, Sri Lanka
Employees: 501-1000
Funding: Bootstrapped

Category & Focus

Category: Core Administration
Subcategories: Policy administration Claims processing Billing Underwriting
Insurance Verticals: Life & Annuity P&C Personal P&C Commercial Specialty/E&S
Target Customers: Carriers, MGAs, TPAs