improvIT

Bridging insurance domain expertise and IT for European insurers

Core Administration Established Bootstrapped

Overview

improvIT is an IT consulting and systems implementation firm serving insurance organizations across Europe. Founded in 2009 by experienced insurance IT professionals, the company focuses exclusively on the insurance sector, helping carriers and insurers modernize their core operations through strategic IT advisory and hands-on implementation services.

The firm covers the full insurance operations spectrum -- policy management, underwriting platforms, claims processing, collections, commissions, reinsurance processing, and accounting sub-ledgers. improvIT positions itself as a bridge between insurance business requirements and technology solutions, combining domain expertise in insurance operations with practical IT delivery capability. Services range from greenfield core system implementations to full system replacements and ongoing IT service outsourcing.

improvIT has delivered projects for insurers across multiple European markets and received recognition as a Top Insurtech Consulting Company in Europe by Insurance CIO Outlook in 2019. The company operates on a bootstrapped model and maintains a consulting team of 11-50 professionals with insurance and IT backgrounds.

Products & Services

Core Systems Implementation

End-to-end implementation of core insurance systems, covering policy management, underwriting platforms, claims management, and collections systems. improvIT manages both greenfield implementations and full platform replacements for insurance organizations operating across European markets.

Key Features

Full-cycle implementation from requirements through go-live
Experience across multiple core insurance system platforms
Coverage of policy, claims, billing, and reinsurance modules
Support for legacy-to-modern migration projects

Target Users: Insurance carriers and insurers undergoing core system modernization

Business Analysis and IT Strategy

Strategic consulting to help insurance organizations assess their IT landscape, define enterprise challenges, and develop tailored technology roadmaps. Services include benchmarking, IT measurement and modelling, and business metrics development to guide digital transformation initiatives.

Key Features

Enterprise challenge definition and IT infrastructure assessment
Digital transformation roadmap development
Benchmarking and performance modelling
Organizational culture and technical fit analysis

Target Users: Insurance executives and IT leaders planning modernization initiatives

IT Service Delivery and Outsourcing

Ongoing IT service delivery and outsourcing arrangements for insurance clients requiring continuous technical support and operational management. Engagements are structured to ensure business continuity while allowing client teams to focus on core insurance operations.

Key Features

Continuous operational IT support
Service delivery management
Business continuity assurance

Target Users: Mid-size and regional insurance carriers in Europe

Project Management

Professional project management for complex insurance technology initiatives, covering stakeholder alignment, scope control, schedule adherence, and delivery quality. improvIT has managed engagements ranging from system upgrades to full core platform replacements.

Key Features

End-to-end project governance
Stakeholder and vendor coordination
Scope, schedule, and quality management

Target Users: Insurance IT departments managing large-scale technology programs

At a Glance

Founded: 2009
Headquarters: Athens, Greece
Employees: 11-50
Funding: Bootstrapped

Category & Focus

Category: Core Administration
Subcategories: Systems Implementation IT Consulting Digital Transformation Business Analysis
Insurance Verticals: P&C Personal P&C Commercial Life & Annuity Specialty/E&S
Target Customers: Carriers