Imatic Technologies

Cloud-based insurance management platform for carriers, brokers, and agents across East Africa

Core Administration Established Bootstrapped

Overview

Imatic Technologies Limited (ITL) is an insurance technology software provider headquartered in Dar es Salaam, Tanzania. Founded in 2011, the company develops cloud-based platforms for insurers, brokers, agents, and regulators operating across East and Southern Africa. Its flagship Smart Policy Platform serves the full insurance distribution chain, connecting carriers, intermediaries, and regulatory bodies on a shared digital infrastructure.

The company delivers its core platform as a cloud-hosted multi-tenant system accessible via B2B web portals, mobile applications, and USSD interfaces -- enabling insurance transactions for both smartphone and feature-phone users. In addition to the Smart Policy Platform, the product suite includes SmartERP for enterprise resource planning and a point-of-sale system with fiscal compliance features tailored to regional requirements.

Imatic Technologies operates across Tanzania, Zambia, Malawi, India, and Dubai. The company reported approximately USD 5.1M in annual revenue and has grown organically without external venture capital. Its Smart Policy Platform received recognition at the Tanzania Insurance Awards 2019, organized by the Tanzania Insurance Regulatory Authority and the Insurance Institute of Tanzania.

Products & Services

Smart Policy Platform

A cloud-based insurance management platform connecting insurers, brokers, agents, assessors, and regulatory authorities on a unified digital system. The platform enables intermediaries to sell and manage insurance products across multiple lines with built-in controls and risk management capabilities.

Key Features

B2B portals for insurers and brokers with role-based access
Mobile and USSD applications supporting agents in markets with limited smartphone penetration
Multi-country deployment supporting cross-border insurance operations
Integration with regulatory reporting systems

Target Users: Insurance carriers, brokers, agents, regulatory authorities

SmartERP Platform

An enterprise resource planning system designed for insurance and financial services businesses requiring integrated operational management, financial accounting, and workflow automation.

Key Features

Financial management and reporting
Operational workflow automation
Designed for insurance and financial services verticals

Target Users: Insurance companies and financial institutions

SmartERP POS (VFD)

A point-of-sale system with fiscal compliance features, designed to meet local regulatory requirements for electronic receipt generation in East African markets.

Key Features

Fiscal device integration for regulatory compliance
Transaction management for retail and agency operations

Target Users: Retail agents and field insurance sellers

Smart Assist RSA

A business intelligence and decision-support tool providing operational insights to help managers make data-driven decisions across insurance portfolio and agent performance metrics.

Key Features

Operational dashboards and reporting
Decision-support analytics

Target Users: Insurance operations managers and executives

At a Glance

Founded: 2011
Headquarters: Dar es Salaam, Tanzania
Employees: 51-200
Funding: Bootstrapped

Category & Focus

Category: Core Administration
Subcategories: Policy Administration Distribution Management Agent Management
Insurance Verticals: P&C Personal P&C Commercial Specialty/E&S
Target Customers: Carriers, Brokers, Agents/Agencies