Ignite Software Systems

Cloud-based SaaS policy administration platform for UK insurance brokers and MGAs

Core Administration Established Acquired

Overview

Ignite is a cloud-based SaaS platform for insurance policy administration serving brokers, managing general agents (MGAs), and insurers across the UK. Founded in 2007 and acquired by Verisk Specialty Business Solutions in September 2021, the company now operates as Ignite (a Verisk business). The platform specializes in motor, property, and pet insurance, providing end-to-end policy lifecycle management from quote generation through renewal.

The company operates on a single shared codebase with automatic bi-weekly updates for all customers, ensuring consistent platform evolution across the user base. With approximately 40 employees distributed across Manchester, London, India, and Canada, Ignite maintains 24/7 development and support capabilities. The platform has demonstrated strong market traction with an estimated annual revenue of approximately USD 7 million.

Ignite's modular, API-driven architecture enables seamless integration with third-party systems, making it an attractive solution for organizations seeking flexible policy administration without vendor lock-in.

Products & Services

Policy Administration System

A comprehensive cloud-based platform for managing the entire insurance policy lifecycle. Features include policy quote generation, digital policy purchase capabilities, and end-to-end policy management workflows from initial quote through renewal. The system supports customizable workflows and branding for multiple customer types.

Key Features

Quote-to-bind policy administration
Digital policy purchase and enrollment
Comprehensive policy management workflows
Multi-user access with role-based permissions
Customizable templates and branding

Target Users: Insurance brokers, MGAs, specialist insurers

Rating Engine

An integrated engine for automated premium calculation and quote generation. Supports customizable rating logic tailored to motor, property, and pet insurance products with real-time pricing and quote generation.

Key Features

Automated premium calculation
Real-time quote generation
Customizable rating rules and logic
Support for multiple product types

Target Users: Brokers and MGAs managing quote generation

Digital Engagement Tools

Customer-facing interfaces enabling online policy management, digital document delivery, and e-commerce capabilities. Includes AI-powered chatbot functionality powered by OpenAI technology for customer support and policy inquiries.

Key Features

Web-based customer portals
Document delivery and management
Online policy purchase and renewal
AI-powered chatbot support
Customer communication workflows

Target Users: Policy holders and brokers managing customer interactions

Document Production

Automated document generation system for policy documents, correspondence, notices, and other insurance-related materials with customizable templates and customer branding.

Key Features

Automated document generation
Customizable templates and branding
Bulk document production
Digital delivery and archival

Target Users: Back-office operations teams

Payment Processing

Integrated payment processing capabilities enabling online premium collection, payment plan management, and secure payment processing as part of the policy administration workflow.

Key Features

Online payment collection
Payment plan management
Multi-method payment support
PCI compliance

Target Users: Finance teams and policy holders

Integrated Accounts

Back-office integration with accounting systems and full-cycle accounting features for insurance brokers and MGAs, including premium accounting, commission tracking, and financial reconciliation.

Key Features

Accounting system integration
Commission tracking and management
Financial reconciliation
Premium accounting workflows

Target Users: Finance and operations teams

At a Glance

Founded: 2007
Headquarters: Manchester, UK
Employees: 51-200
Funding: Acquired

Category & Focus

Category: Core Administration
Subcategories: Policy administration premium rating digital underwriting
Insurance Verticals: Specialty
Target Customers: Brokers, MGAs, Insurers

Customers

Hagerty (classic car insurance broker) -- achieved 63% reduction in call centre traffic and 42% of new business from online channel
Wrapper Insure (insurance broker)
Scratch & Patch (pet insurance provider)
Yoga Insurance (insurance broker)