Ignite Software Systems
Cloud-based SaaS policy administration platform for UK insurance brokers and MGAs
Overview
Ignite is a cloud-based SaaS platform for insurance policy administration serving brokers, managing general agents (MGAs), and insurers across the UK. Founded in 2007 and acquired by Verisk Specialty Business Solutions in September 2021, the company now operates as Ignite (a Verisk business). The platform specializes in motor, property, and pet insurance, providing end-to-end policy lifecycle management from quote generation through renewal.
The company operates on a single shared codebase with automatic bi-weekly updates for all customers, ensuring consistent platform evolution across the user base. With approximately 40 employees distributed across Manchester, London, India, and Canada, Ignite maintains 24/7 development and support capabilities. The platform has demonstrated strong market traction with an estimated annual revenue of approximately USD 7 million.
Ignite's modular, API-driven architecture enables seamless integration with third-party systems, making it an attractive solution for organizations seeking flexible policy administration without vendor lock-in.
Products & Services
Policy Administration System
A comprehensive cloud-based platform for managing the entire insurance policy lifecycle. Features include policy quote generation, digital policy purchase capabilities, and end-to-end policy management workflows from initial quote through renewal. The system supports customizable workflows and branding for multiple customer types.
Key Features
- Quote-to-bind policy administration
- Digital policy purchase and enrollment
- Comprehensive policy management workflows
- Multi-user access with role-based permissions
- Customizable templates and branding
Target Users: Insurance brokers, MGAs, specialist insurers
Rating Engine
An integrated engine for automated premium calculation and quote generation. Supports customizable rating logic tailored to motor, property, and pet insurance products with real-time pricing and quote generation.
Key Features
- Automated premium calculation
- Real-time quote generation
- Customizable rating rules and logic
- Support for multiple product types
Target Users: Brokers and MGAs managing quote generation
Digital Engagement Tools
Customer-facing interfaces enabling online policy management, digital document delivery, and e-commerce capabilities. Includes AI-powered chatbot functionality powered by OpenAI technology for customer support and policy inquiries.
Key Features
- Web-based customer portals
- Document delivery and management
- Online policy purchase and renewal
- AI-powered chatbot support
- Customer communication workflows
Target Users: Policy holders and brokers managing customer interactions
Document Production
Automated document generation system for policy documents, correspondence, notices, and other insurance-related materials with customizable templates and customer branding.
Key Features
- Automated document generation
- Customizable templates and branding
- Bulk document production
- Digital delivery and archival
Target Users: Back-office operations teams
Payment Processing
Integrated payment processing capabilities enabling online premium collection, payment plan management, and secure payment processing as part of the policy administration workflow.
Key Features
- Online payment collection
- Payment plan management
- Multi-method payment support
- PCI compliance
Target Users: Finance teams and policy holders
Integrated Accounts
Back-office integration with accounting systems and full-cycle accounting features for insurance brokers and MGAs, including premium accounting, commission tracking, and financial reconciliation.
Key Features
- Accounting system integration
- Commission tracking and management
- Financial reconciliation
- Premium accounting workflows
Target Users: Finance and operations teams
At a Glance
- Founded
- 2007
- Headquarters
- Manchester, UK
- Employees
- 51-200
- Funding
- Acquired
Category & Focus
- Category
- Core Administration
- Subcategories
- Policy administration premium rating digital underwriting
- Insurance Verticals
- Specialty
- Target Customers
- Brokers, MGAs, Insurers
Customers
- Hagerty (classic car insurance broker) -- achieved 63% reduction in call centre traffic and 42% of new business from online channel
- Wrapper Insure (insurance broker)
- Scratch & Patch (pet insurance provider)
- Yoga Insurance (insurance broker)
Links
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Last updated: 2026-06-14