ICON Limited
Cloud-based ERP and technology solutions for African insurance businesses
Overview
ICON Limited is an enterprise resource planning provider for insurance companies across Africa. The company delivers cloud-based software solutions specifically designed to address the operational needs of African insurers and intermediaries, with a focus on policy management, claims processing, underwriting, and financial operations.
The company's flagship product, bima ERP, provides end-to-end functionality for insurance operations including policy issuance, claims management, underwriting workflows, financial reporting, and reinsurance management. The platform is offered in multiple editions to accommodate different organizational scales. ICON also operates Kwepa, a mobile application that enables customers to purchase policies and manage claims through smartphones.
Founded in 2015 and headquartered in Nairobi, Kenya, ICON has expanded operations across East and Southern Africa, including Uganda, Tanzania, Democratic Republic of Congo, Rwanda, and Zambia. The company serves approximately 150+ insurance users and organizations, with notable customers including Mayfair Insurance Group and Intra Africa Assurance.
Products & Services
bima ERP
Cloud-based enterprise resource planning solution designed specifically for African insurance carriers and intermediaries.
Key Features
- Policy Management and issuance workflows
- Claims processing and management
- Underwriting workflow automation
- Financial management and reporting
- Reinsurance treaty and claims management
- Real-time operational reporting and analytics
- Custom workflow configuration
- System integration capabilities
- bima Enterprise Edition
- bima Professional Edition
- bima Essentials
Target Users: Insurance carriers, intermediaries, and agency networks
Kwepa Mobile Application
Mobile platform for insurance transactions and policy management.
Key Features
- Policy purchase and enrollment
- Claims submission and management
- Policy document access
- Remote insurance transactions
Target Users: Insurance customers and policyholders
Professional Services
ICON provides implementation and consulting services including cloud solutions, custom software development, digital transformation consulting, system integrations, and regulatory compliance solutions.
At a Glance
- Founded
- 2015
- Headquarters
- Nairobi, Kenya
- Employees
- [Unknown]
- Funding
- Bootstrapped
Category & Focus
- Category
- Core Systems
- Subcategories
- Enterprise Resource Planning Claims Management Policy Administration
- Insurance Verticals
- P&C Specialty Reinsurance
- Target Customers
- Carriers, Intermediaries
Customers
- Mayfair Insurance Group
- Intra Africa Assurance
- Acentria Group
- FSD Africa
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Last updated: 2026-06-14