Insurance Consulting Group
Core insurance platform and digital solutions for carriers, brokers, MGAs, and TPAs across Europe and beyond
Overview
Insurance Consulting Group (ICG) is a core administration and claims technology provider for insurance carriers, brokers, managing general agents (MGAs), and third-party administrators (TPAs), with a primary focus on the European P&C and non-life market. Operating since 1998, the company delivers end-to-end insurance software platforms combining policy administration, claims management, broker integration, and customer engagement capabilities.
ICG offers a modular product suite delivered as SaaS or on-premises, with no-code configuration tools that allow insurers to launch new products and modify workflows without software development cycles. The platform incorporates REST APIs for system integration and leverages AI and computer vision through its Horus intelligent document processing module for claims automation and document classification.
The company serves major European carriers including Allianz, Generali, AXA, and Aviva, along with 25 or more additional Italian and international insurance organizations. ICG holds ISO 9001 quality management and ISO 27001 information security certifications.
Products & Services
Insurance Suite -- Claims
Digital end-to-end claims processing platform covering notification, assessment, approval, and payment workflows.
Key Features
- Automated document analysis using computer vision and AI for claims triage
- Damage detection and rapid claims decision workflows
- End-to-end claims lifecycle management from FNOL to settlement
Target Users: P&C carriers, TPAs
Insurance Suite -- Policy
Portfolio and policy management system with no-code product configuration for carriers and MGAs.
Key Features
- No-code product launch and configuration without code deployments
- Complex underwriting rules and product administration
- Supports non-life and life policy types
Target Users: Carriers, MGAs
Insurance Suite P&C
Comprehensive P&C company management platform integrating underwriting, policy administration, claims, and customer management.
Key Features
- Unified system for all core P&C insurer operations
- Integrated underwriting, policy, and claims workflows
- Customer management and reporting capabilities
Target Users: P&C carriers
Insurance MGA Suite
Digital platform for managing general agents, providing workflow automation and underwriting support.
Key Features
- Workflow automation for MGA operations
- Portal interfaces for underwriting and submission management
- Integration with carrier systems
Target Users: MGAs/MGUs
Insurance Broker Suite
API-first broker platform with no-code integration and real-time data sharing capabilities.
Key Features
- Real-time quote and policy data sharing with carriers
- Customer portal and omnichannel broker support
- No-code integration for carrier connectivity
Target Users: Brokers
Customer Hub
Omnichannel customer engagement platform with AI-powered chatbot and self-service capabilities.
Key Features
- AI-powered chatbots and smart customer interaction tools
- Self-service portal for policyholders
- Integrated web, mobile, and voice communication channels
Target Users: Carriers, Brokers
Mobility Suite
Fleet and vehicle insurance SaaS for mobility providers with telematics and usage-based insurance support.
Key Features
- Real-time vehicle tracking integration
- Usage-based insurance program support
- Fleet management features for mobility providers
Target Users: Carriers, mobility providers
Horus
AI-powered intelligent document processing platform for insurance automation.
Key Features
- Document acquisition, classification, and data extraction
- Computer vision for damage detection and assessment
- End-to-end hyperautomation for document-intensive workflows
Target Users: Carriers, TPAs, MGAs
At a Glance
- Founded
- 1998
- Headquarters
- Chiavari, Liguria, Italy
- Employees
- 51-200
- Funding
- Bootstrapped
Category & Focus
- Category
- Core Administration
- Subcategories
- Claims Technology Document Management Customer Engagement
- Insurance Verticals
- P&C Personal P&C Commercial Specialty/E&S
- Target Customers
- Carriers, Brokers, MGAs/MGUs, TPAs
Customers
- Allianz
- Generali
- AXA
- Aviva
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Last updated: 2026-06-30