Hello ZUM

White-label SaaS policy administration platform for insurance distributors in Latin America

Core Administration Growth Seed

Overview

Hello ZUM is a policy administration platform for insurance distributors and carriers in Latin America, including brokers, banks, car dealers, and retailers. The company operates as a solutions provider, enabling distribution channels to digitize their insurance sales and servicing operations without rebuilding carrier integrations from scratch.

The core product, ZUM, is a white-label, multi-carrier SaaS platform that connects distributors directly to insurance companies through proprietary REST APIs and web services. It automates policy issuance end-to-end -- reducing processing time from weeks to minutes -- and provides a centralized data repository accessible via API. The platform is designed to reduce operating expenses by at least 25% for both distributors and carriers, addressing the widespread use of manual processes such as paper documents, spreadsheets, and email in the region.

Hello ZUM raised a USD 1.5M seed round in 2018 and has established partnerships with several major insurance market participants in Peru, including global broker Marsh, insurer Pacifico Seguros, and bank Scotiabank. The company gained recognition in 2019 when it won the ITC LAIF Award for best insurtech startup in Latin America.

Products & Services

ZUM Platform

A multi-carrier, white-label SaaS platform that integrates insurance distribution channels with insurance companies in real time. It digitizes the full policy lifecycle from quotation and issuance through post-sale administration.

Key Features

Real-time integration with multiple insurance carriers via REST APIs and web services
Automated policy issuance, reducing processing from 2-4 weeks to minutes
Centralized customer and policy data repository accessible via API
White-label interface configurable for each distribution channel
Supports both personal and commercial lines across multiple carriers

Target Users: Insurance brokers, banks offering insurance products, car dealers, retailers, and carriers seeking digital distribution partnerships