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HealthMetrics

Cloud-based healthcare administration platform for insurers and corporate benefit managers across Southeast Asia.

Core Administration Growth Series A
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Overview

HealthMetrics is a digital Third-Party Administrator (TPA) platform built for health insurers and large employers in Southeast Asia. Founded in 2015, the company operates a unified cloud-based system that automates claims processing, benefits administration, and provides real-time analytics across the region. With a network of 15,000+ healthcare providers, HealthMetrics serves over 1,000 corporate clients representing approximately 200,000 end users.

The platform combines automated claims processing with AI-driven cost containment and personalized benefits analytics. Its core strength is regional coverage and provider network depth — it operates the largest consolidated healthcare provider network in Southeast Asia with 7,000+ providers in Malaysia alone. The company has demonstrated strong growth by expanding from Malaysia into Singapore and formally launching in Indonesia in April 2025, coinciding with the rebranding of its acquired asset, Across Asia Assist Indonesia.

HealthMetrics has raised USD 16.6M to date, including a Series A round led by ACA Investments, and serves enterprises including PwC, Allianz, AXA, and Tokio Marine. The company's recent Indonesia launch positions it to capitalize on regional healthcare digitization and benefits administration automation trends.

Products & Services

Dashboard & Analytics Platform

Real-time benefits management solution providing personalized data analytics for organizations. Enables tracking of claims utilization, employee engagement metrics, and cost containment effectiveness.

Key Features

  • Real-time benefits tracking and analytics
  • Employee engagement metrics
  • Cost containment reporting
  • Personalized data dashboards

Target Users: Corporate HR departments and benefits administrators, insurance carriers

Smart Insurance Platform

Centralized policy and claims administration platform connecting insurers, corporate employers, and plan members through a unified interface.

Key Features

  • Automated claims processing
  • Policy administration and enrollment
  • Real-time claims tracking
  • Unified member/carrier/employer portal

Target Users: Health insurers, corporate benefit managers

Global Member App

Mobile application enabling employees to view benefits, track claims status, and access healthcare provider network services.

Key Features

  • 24/7 benefits and claims visibility
  • Healthcare provider directory search
  • Guarantee letter requests
  • Cross-border healthcare access support

Target Users: Plan members and employees

Healthcare Provider Network

Access to a consolidated network of 15,000+ regional healthcare providers across Southeast Asia, covering various medical specialties. Includes 7,000+ providers in Malaysia, with ongoing expansion in Singapore and Indonesia.

Key Features

  • 15,000+ provider network across APAC
  • Real-time provider availability
  • Multi-country specialty coverage

Target Users: Insurers, employers, plan members

At a Glance

Founded
2015
Headquarters
Subang Jaya, Selangor, Malaysia
Employees
51-200
Funding
Series A

Category & Focus

Category
Core Administration
Subcategories
Benefits Administration Claims Management Provider Networks
Insurance Verticals
Health Group Benefits
Target Customers
Carriers, Employers, TPAs

Customers

  • PwC
  • FamilyMart
  • Domino's
  • Taylor's University
  • Pacific Insurance
  • Allianz Indonesia
  • AXA Indonesia
  • Tokio Marine Indonesia

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Last updated: 2026-06-14