Försäkringsfabriken

Third-party insurance administration and IT platform provider for Swedish banks and insurers

Core Administration Established Acquired

Overview

Försäkringsfabriken is a third-party administrator and IT platform provider for banks and life & pension insurers in Sweden, headquartered in Umeå with a second office in Stockholm. It positions itself as one of the country's few independent administrators for power-of-attorney (fullmakt) processing in insurance, a role that sits between a bank and an insurer whenever a customer transfer or claim requires proof of authority.

The company combines a software platform with outsourced administration and staffing. Its systems handle power-of-attorney intake, registration, and case processing end to end, including converting non-digital documents into digital records. A separate product, Postnavet, works as an information-exchange hub that lets insurers, banks, and intermediaries retrieve and share power-of-attorney data across the industry. Alongside the software, Försäkringsfabriken supplies case handlers and IT staff to insurers and banks on a project or ongoing basis.

The company reports roughly 30,000 platform users and up to six million processed cases per year, and works with nearly all established Swedish life and pension insurers and major banks. It has been a portfolio company of Lyvia Group, a European technology holding group, since Mirovia AB acquired it in June 2021; Mirovia was folded into the newly formed Lyvia Group AB in 2023.

Products & Services

Fullmaktskontoret (Power-of-Attorney Office)

A full-service solution for handling all incoming and outgoing power-of-attorney traffic on behalf of a client. Powers of attorney are sent directly to Försäkringsfabriken, which receives, registers, and manages each case from intake through archiving on a standard base system with client-specific add-ons.

Key Features

End-to-end intake, registration, and case management of power-of-attorney documents
Digitization of non-digital source material into digital records
Configurable add-on options per client

Target Users: Life & pension insurers, banks

Postnavet

A separate platform, also marketed at its own domain, that functions as a central information-exchange hub for the Swedish insurance industry. Insurers, banks, and intermediaries use it to retrieve and share information tied to a power of attorney.

Key Features

Industry-wide hub for power-of-attorney information exchange
Used by insurers, banks, and intermediaries
GDPR-compliant data handling

Target Users: Insurers, banks, intermediaries

Insurance Administration

Specialist administrators run the power-of-attorney process end to end and prepare transfer documents ("flyttblad") for occupational and private pensions, supporting advisors with case statistics and analysis.

Key Features

End-to-end power-of-attorney case administration
Pension transfer document ("flyttblad") preparation
Case statistics and analysis support for advisors

Target Users: Life & pension insurers, financial advisors

Project & Staffing Services

Project-based support for banks and insurers, ranging from digitizing paper archives to standing up new case-management systems, plus staff leasing of pension and insurance case handlers and IT resources for short- and long-term engagements.

Key Features

Paper archive digitization projects
Case-management system implementation support
Short- and long-term staffing of insurance/pension case handlers and IT specialists

Target Users: Banks, insurers

At a Glance

Founded: 2005
Headquarters: Umeå, Sweden
Employees: 11-50
Funding: Acquired

Category & Focus

Category: Core Administration
Subcategories: Third-Party Administration Power-of-Attorney Processing Insurance Data Exchange
Insurance Verticals: Life & Annuity
Target Customers: Carriers

Customers

Skandia
SPP
FörsäkringsGirot
Movestic
Änkan
SEB

Serves nearly all established Swedish life & pension insurers and major banks; approximately 30,000 platform users and up to 6 million cases processed annually