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Focus Insurance Software

Powering P&C insurers and MGAs with cloud-based policy administration, BPO services, and AI-enabled workflows

Core Administration Established PE-Backed
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Overview

Focus Insurance Software, operating under the Team Focus Insurance Group brand, is a diversified insurance services company headquartered in Sunrise, Florida. The company traces its roots back to 1946 when MacNeill Group was founded as Frank R. MacNeill and Son, establishing a legacy of service to the property and casualty insurance industry spanning nearly eight decades.

Today, Team Focus Insurance Group serves as the parent company to eight businesses and brands, with approximately 400 professionals dedicated to serving the P&C insurance industry. The organization operates through three core subsidiaries: MacNeill Group (MGA, wholesale brokering, and program management), Focus Technologies (core administration software and SaaS solutions), and Capacity Insurance Company (risk carrier).

In June 2021, PEAK6 Investments acquired Team Focus Insurance Group as part of their PEAK6 InsurTech subsidiary, strengthening the company's position as a leading provider of BPO services and technology solutions. The acquisition complemented PEAK6's 2018 acquisition of National Flood Services and expanded their P&C insurance services offerings.

Products & Services

PolicyPort

PolicyPort is a comprehensive SaaS-based policy administration system designed specifically for insurance carriers and MGAs. The cloud-based platform eliminates the need for downloads, upgrades, or on-premise installations, allowing subscribers to access the latest features as soon as they are released.

Key Features

  • End-to-end policy and exposure management
  • Self-service digital portals for agents and policyholders
  • Proactive risk management tools
  • Smart underwriting with consistent rule deployment
  • Real-time business intelligence and reporting
  • 30+ built-in integrations

Target Users: P&C carriers, MGAs, program managers

InFocus Platform

The InFocus SaaS platform provides integrated core administration capabilities including policy management, billing, and claims processing with AI-enabled workflows.

Key Features

  • Policy administration and billing
  • Claims processing and management
  • API integrations (Vertafore, DocuSign, LexisNexis)
  • AI-enabled workflow automation

Target Users: Carriers, MGAs seeking integrated administration

BPO Services

Focus Insurance Services offers comprehensive business process outsourcing with licensed U.S.-based teams, delivering cost savings while maintaining quality and compliance.

Key Features

  • Underwriting outsourcing
  • Claims processing and management
  • Customer service and call center operations
  • Insurance accounting and billing
  • Policy administration support
  • Regulatory reporting

Target Users: Carriers, MGAs requiring operational support

Service Models

Focus offers three tiered service models designed for different organizational stages: FOCUS Launch: For startups and new programs requiring rapid deployment. Having helped start 25 service centers and assisted in 16 insurance company launches, Focus accelerates time-to-market. FOCUS Grow: For growth-stage organizations seeking to scale operations efficiently. FOCUS Scale: For mature operations optimizing for efficiency and cost management.

Target Users: Insurance organizations at various growth stages