EXPERT.AI

In a world where artificial intelligence promises everything, we deliver real results.

Document Management Enterprise Public

Overview

Expert.ai is a natural language processing and AI platform provider for insurance carriers and financial institutions. The company applies hybrid AI -- combining symbolic reasoning with machine learning -- to automate document-intensive workflows in underwriting and claims processing.

The company's EidenAI Suite integrates neuro-symbolic AI, knowledge graphs, large language models, and agentic AI capabilities into a deployable enterprise platform. Insurance-specific solutions include automated submission triage, claims document analysis, complexity scoring, and the Enterprise Language Model for Insurance (ELMI), a reusable NLP model designed for secure, insurance-specific deployments.

Founded in 1989 as Expert System, the company is publicly listed on Euronext Growth Milan (ticker: EXAI) and reported EUR 30 million in revenue for 2024. Customers include major global carriers such as AXA and Generali, as well as financial institutions including Intesa Sanpaolo, Credit Agricole, and ING. The company employs approximately 200 people, with roughly 130 focused on data and AI.

Products & Services

EidenAI Suite

A deployable enterprise AI platform integrating neuro-symbolic AI, knowledge graphs, machine learning, deep learning, and generative AI for language-intensive process automation.

Key Features

Neuro-symbolic reasoning combining rule-based and machine learning approaches
Knowledge graph integration for domain-specific understanding
LLM and generative AI capabilities within a governed, enterprise framework
Configurable deployment for insurance, banking, life sciences, and other industries

Target Users: Enterprise carriers, reinsurers, and financial institutions

Underwriting Automation

NLP-driven automation for commercial insurance submission workflows.

Key Features

Automated submission triage and prioritization
Elimination of manual document review cycles
Data extraction from structured and unstructured submission documents
Expedited handling routing for high-priority submissions

Target Users: Commercial lines underwriters and operations teams

Claims Solutions

AI-powered claims document analysis for P&C and specialty insurers.

Key Features

NLP-based claims document review and data extraction
Complexity scoring for claim routing and adjuster assignment
Automated identification of coverage-relevant information
Integration into existing claims management workflows

Target Users: Claims operations teams at carriers and TPAs

Enterprise Language Model for Insurance (ELMI)

A reusable, secure, insurance-specific AI and NLP model for enterprise deployment.

Key Features

Pre-trained on insurance-domain content
Designed for secure, on-premise or private cloud deployment
Reusable across underwriting, claims, and document workflows

Target Users: Enterprise carriers and reinsurers building internal AI capabilities

At a Glance

Founded: 1989
Headquarters: Modena, Italy
Employees: 201-500
Funding: Public

Category & Focus

Category: Document Management
Subcategories: Claims Technology Underwriting & Risk
Insurance Verticals: P&C Commercial Life & Annuity Specialty/E&S Reinsurance
Target Customers: Carriers, Reinsurers