EXL Service

Transforming insurance operations with data, analytics, and AI

Data & Analytics Enterprise Public

Overview

EXL (NASDAQ: EXLS) is a global data and AI company that offers services and solutions to reinvent client business models, drive better outcomes, and unlock growth. Founded in 1999, EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world's leading corporations in insurance, healthcare, banking and financial services, and other industries.

With more than 60,000 employees spanning six continents and over 15 years of experience supporting carriers, reinsurers, and brokers across all segments of insurance, EXL has established itself as a leader in insurance analytics and operations transformation. The company serves over 430 global insurance clients, delivering comprehensive solutions from claims management to underwriting transformation.

EXL combines cloud-first digital insurance software solutions with generative AI, machine learning, advanced analytics, and proprietary platforms to enable insurers to transform operations and embed artificial intelligence into workflows at scale.

Products & Services

EXL XTRAKTO.AI

AI-powered intelligent document processing platform that processes unstructured text and images for insurance operations.

Key Features

Processes multiple document types (structured, semi-structured, unstructured)
97%+ accuracy on APS documents and medical records
Machine learning, NLP, and computer vision integration
Medical ontology developed by underwriting and claims SMEs

Target Users: Carriers, Claims Teams, Underwriters

EXL Insurance Large Language Model (LLM)

Industry-specific LLM developed with NVIDIA AI software for insurance-focused tasks.

Key Features

30% cost reduction compared to generic LLMs
Full regulatory compliance
Enhanced fraud detection capabilities
Predictive behavior analytics

Target Users: Carriers, Operations Teams, Claims Adjusters

EXL Enterprise AI Platform

Technology hub for rapid-scale development and integration of GenAI solutions into client workflows.

Key Features

Built on NVIDIA AI Enterprise software platform
Specialized industry solutions deployment
Integration with XTRAKTO.AI and Smart Agent Assist
Code Harbor for accelerated development

Target Users: IT Teams, Digital Transformation Leaders

Insurance Claims Analytics

Predictive analytics solution for claims management and fraud detection.

Key Features

Predictive insights at FNOL stage
Claims fraud analytics with statistical models
Revenue leakage reduction
Risk segmentation and triage

Target Users: Claims Teams, Fraud Investigation Units

LDS (Life and Disability Services)

Digital underwriting solution for life insurance new business processing.

Key Features

16+ years of implementation experience in US, UK, Europe
End-to-end underwriting transformation
Automation of manual processes
Digital intake and decisioning

Target Users: Life Insurance Carriers, Underwriters

Actuarial Transformation Services

Analytics and automation services for actuarial operations modernization.

Key Features

Data-driven actuarial processes
Predictive modeling capabilities
Process automation
Regulatory compliance support

Target Users: Actuarial Teams, Finance Leaders

Premium Audit Services

Specialized services for P&C insurance premium auditing.

Key Features

Underwriting surveys and audits
Risk assessment analytics
Compliance verification
Premium accuracy validation

Target Users: P&C Carriers, Underwriting Teams

At a Glance

Founded: 1999
Headquarters: New York, New York
Employees: 1000+
Funding: Public

Category & Focus

Category: Data & Analytics
Subcategories: Predictive Analytics Claims Analytics Document Processing AI/ML Solutions Operations Transformation
Insurance Verticals: Life & Annuity P&C Personal P&C Commercial Health Specialty/E&S Reinsurance
Target Customers: Carriers, Brokers, Reinsurers, MGAs/MGUs, TPAs