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ESKADENIA Software

End-to-end insurance management software for carriers across the MENA region and beyond

Core Administration Established Bootstrapped
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Overview

ESKADENIA Software is an enterprise software provider offering insurance management systems to carriers, reinsurers, and insurance intermediaries. Founded in July 2000 and headquartered in Amman, Jordan, the company serves customers in 25+ countries across Asia, Europe, and Africa, with a particular focus on the MENA insurance market. Its core insurance suite, ESKA Insures, covers the full insurance lifecycle across general, medical, life, credit, travel, Takaful, and reinsurance lines.

ESKA Insures is a modular, web-based platform built on microservices architecture with multi-language, multi-currency, multi-company, and multi-branch support. The suite includes modules for policy administration, claims processing, reinsurance treaty management, bancassurance, and digital portals for customers, agents, and brokers. The platform supports IFRS 17 compliance and offers both on-premise and cloud deployment options, with open APIs for third-party integrations.

ESKADENIA reports a 90%+ customer retention rate and serves notable customers including Solidarity First Insurance Company in Jordan and Solidarity Saudi Takaful Insurance Company in Saudi Arabia. The company is a three-time winner of the "Best Technology Firm of the Year" award at the MENA Insurance Review Awards and holds CMMI Level 5 certification. Beyond insurance, ESKADENIA also delivers software for telecom, healthcare, ERP, and education sectors, with telecom clients including Zain, Orange, and Virgin.

Products & Services

ESKA Insures (Insurance Management Suite)

A modular, end-to-end insurance management platform covering the full lifecycle from quoting to claims across multiple insurance lines.

Key Features

  • General, medical, life, credit, travel, Takaful, and reinsurance modules
  • Customer self-service portal, agent/broker portals, and mobile apps
  • IFRS 17 compliant with multi-currency and multi-language support
  • Microservices architecture with open APIs for third-party integrations
  • Bancassurance automation for banking channel policy management

Target Users: Insurance carriers, Takaful operators, reinsurers, bancassurance programs

ESKA Medica (Healthcare Management)

Hospital information systems and medical insurance management for healthcare providers and insurers.

Key Features

  • Referral portal, appointment management, and electronic medical records
  • Laboratory, radiology, pharmacy, and prescription management
  • Real-time data sharing between insurers and healthcare providers

Target Users: Healthcare providers, medical insurers

ESKA Business Intelligence and AI

Analytics, audit trails, and AI-enhanced automation for insurance and enterprise operations.

Key Features

  • Sales Agents, User Agents, and Customer Agents for process automation
  • Business intelligence dashboards and predictive analytics
  • Customer collaboration tools

Target Users: Insurance carriers, enterprise clients

At a Glance

Founded
2000
Headquarters
Amman, Jordan
Employees
201-500
Funding
Bootstrapped

Category & Focus

Category
Core Administration
Subcategories
Policy Administration Claims Management Reinsurance Technology Customer Portals
Insurance Verticals
P&C Commercial Health Life & Annuity Specialty/E&S Reinsurance
Target Customers
Carriers, Reinsurers, Brokers

Customers

  • Solidarity First Insurance Company (Jordan) -- general, medical, life, Takaful, and reinsurance management
  • Solidarity Saudi Takaful Insurance Company (Saudi Arabia) -- website, iOS/Android mobile apps, and insurance customer portal

Links

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Last updated: 2026-06-13