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Comarch

Enterprise insurance software for end-to-end digital transformation across the insurance value chain.

Core Administration Enterprise PE-Backed
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Overview

Comarch is a B2B insurance software provider serving carriers, brokers, and intermediaries across 34 countries. The company offers front-office and back-office technology platforms covering the full insurance value chain -- pre-sales, sales, policy administration, claims handling, commission management, and customer engagement. Founded in 1993 in Krakow, Poland, Comarch operates as a multinational software house with approximately 5,000-7,000 employees and reported revenue of approximately USD 430M in 2025. Following its delisting from the Warsaw Stock Exchange in March 2025, the company is privately held under CVC Capital Partners.

Comarch's insurance portfolio spans modular SaaS and on-premises deployments supporting life, health, general, and SME insurance lines. Products include omnichannel digital front-office sales platforms, modular life and health policy management systems, claims automation, underwriting tools, commission and incentive management, loyalty and retention programs, and business intelligence. The platforms are API-driven, supporting integration with legacy systems and third-party applications, and include compliance modules for IDD, PRIIPS, and GDPR requirements.

Comarch serves over 100 insurance and financial services organizations primarily in Central and Eastern Europe, with a client base including Generali, Allianz Polska, PZU, AXA Assurances Luxembourg, UNIQA, Swiss Life, and Aegon Services. The company is recognized as a Strong Performer in the Forrester Wave for Loyalty Platforms (Q4 2025) and has been cited by Gartner, IDC, and SelectHub as a leading insurance software vendor.

Products & Services

Comarch Digital Insurance

An omnichannel front-office platform that automates and digitalizes insurance sales and service processes. Supports the full distribution cycle including product configuration, quoting (CPQ), policy issuance, customer self-service portals, and post-sale amendments. Available for life, health, general, and SME insurance lines across insurer, broker, and distributor channels.

Key Features

  • Configure, Price, Quote (CPQ) engine for multi-line insurance products
  • Omnichannel customer portals and mobile app support
  • Legacy system integration via REST APIs
  • Regulatory compliance automation for IDD, PRIIPS, and GDPR

Target Users: Insurance carriers, brokers, distributors, agents

Comarch Life Insurance

A modular policy management platform for individual and group life and health insurance. Covers the full policy lifecycle from product configuration and underwriting through policy amendments, renewals, and terminations, including group employee benefits administration.

Key Features

  • Group and individual policy lifecycle management
  • Employee benefits and group contract administration
  • Claims handling and finance/accounting integration
  • Underwriting and issuance automation

Target Users: Life and health insurance carriers, employee benefits administrators

Comarch Insurance Claims

A claims handling automation platform for end-to-end claims processing. Supports adjuster workflows, document management, and settlement automation.

Key Features

  • Adjuster workflow management
  • Document management and tracking
  • Automated settlement processing

Target Users: Insurance carriers, TPAs

Comarch Commission and Incentive Management

A compensation management system for insurance distribution networks used to calculate commissions, manage settlements, and administer incentive programs for agents, brokers, and intermediaries.

Key Features

  • Commission calculation and settlement processing
  • Incentive program administration
  • Multi-channel distribution network support

Target Users: Carriers, brokers, distribution network administrators

Comarch Loyalty Management for Insurance

A customer retention platform with personalized loyalty programs, marketing automation, predictive analytics using AI, and customer engagement tools.

Key Features

  • Personalized loyalty program configuration
  • Marketing automation and campaign management
  • Predictive analytics and customer segmentation

Target Users: Insurance carriers focused on customer retention

Comarch Business Intelligence for Insurance

Data analytics and reporting tools providing insights across sales, claims, commissions, and customer behavior. Integrates with external BI tools via data export and import.

Key Features

  • Cross-functional reporting across insurance operations
  • External BI tool integration
  • Sales and claims performance analytics

Target Users: Insurance carriers, operations analysts

At a Glance

Founded
1993
Headquarters
Krakow, Poland
Employees
1000+
Funding
PE-Backed

Category & Focus

Category
Core Administration
Subcategories
Distribution & Sales Customer Engagement Claims Technology
Insurance Verticals
Life & Annuity P&C Commercial Health Group Benefits
Target Customers
Carriers, Brokers, MGAs/MGUs, Agents/Agencies

Customers

  • P&V Group (Belgium) -- Comarch Digital Insurance for life and pension since 2021
  • elipsLife (Swiss Life Group subsidiary, Netherlands) -- employee benefits platform modernization
  • AXA Assurances Luxembourg -- front-office sales and client-servicing platform since 2016
  • UNIQA -- sales force automation and customer communication channels
  • Aegon Services -- Commission and Incentive Management
  • Delta Lloyd Life -- underwriting solutions
  • Allianz Polska S.A. -- non-life insurance accounting
  • Prudential -- Commission and Incentive implementation
  • Swiss Life -- group life insurance solutions
  • ERGO Insurance -- mobile insurance advisor
  • Generali -- listed client
  • PZU -- listed client
  • Aviva -- listed client

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Last updated: 2026-06-13