CCS

Digital Insurance Platform for policy management, claims handling, and distribution

Core Administration Established PE-Backed

Overview

CCS is a Dutch core administration platform provider for the insurance industry, serving carriers, brokers, intermediaries, and financial services companies across the Netherlands and broader EMEA region. The company was founded in 1983 and is headquartered in Woerden, Netherlands, operating under Roundcube Holding with private equity backing from Avedon Capital Partners since 2014.

The company delivers a modular Digital Insurance Platform comprising three integrated layers: a front-office digital channels suite, a mid-office integration and orchestration platform (Roundcube), and a back-office policy administration system (LEVEL). The platform supports policy management, claims handling, product configuration, and customer-facing self-service. Insurers can adopt modules incrementally without requiring full system replacements, and the platform connects to 17+ certified insurtech partner integrations through an open API infrastructure. CCS maintains development teams in the Netherlands, Poland, and India.

CCS serves over 2,000 organizations, with more than 150 implementations completed in the insurance sector. Notable customers include Aon, Marsh, Allianz, MS Amlin, Markel, and Rabobank, which selected the CCS Digital Insurance Platform in April 2024 for provincial insurance and broker operations. Capgemini has established a dedicated Center of Excellence within its Insurance Practice for CCS deployments.

Products & Services

Digital Insurance Platform

A modular suite covering the full insurance value chain from front-office digital channels through mid-office integration to back-office policy administration. Insurers can deploy individual modules independently, enabling incremental modernization without disruptive full-platform migrations. The platform supports over 2,000 organizations across personal, commercial, and corporate insurance lines.

Key Features

Modular front-, mid-, and back-office components deployable independently
Straight-Through Processing (STP) via integration with certified insurtech partners
Open API infrastructure with 17+ certified partner integrations
Omnichannel customer experience supporting self-service, agent, and B2B journeys

Target Users: Insurers, intermediaries, brokers, consolidators, financial services companies

Frontoffice (Digital Channels)

An omnichannel customer experience suite for insurance employees, distribution partners, and end-customers. Supports policy comparison, purchase, and self-service mutations. The extranet product is purpose-built for insurance consolidators and distribution networks, with configurable partner branding.

Key Features

B2B and B2C policy journeys for agents and end-customers
Extranet for insurance consolidators and distribution networks
Self-service portal for policyholders

Target Users: Insurers, insurance intermediaries, consolidators

Midoffice (Roundcube Integration Platform)

A central integration and data orchestration layer connecting front-office applications to back-office systems. Handles product management, data governance, chain compliance monitoring, and STP workflows independent of back-office constraints. Connects to certified partners including Paperbox, Digidentity, CED, and EMS.

Key Features

Product management and data orchestration across the insurance value chain
Chain compliance monitoring and data governance
STP processing through certified insurtech partner integrations

Target Users: Insurers modernizing legacy back-office connections

Backoffice (LEVEL)

A full-featured policy administration system for personal, commercial, and corporate insurance lines in the Netherlands. Supports claims handling, product administration, and full policy lifecycle management. Rabobank uses LEVEL alongside Roundcube for provincial insurance, broker activities, and authorized agent operations.

Key Features

Policy administration for personal, commercial, and corporate lines
Claims handling and product administration
Integration with Roundcube mid-office for end-to-end STP

Target Users: Carriers, insurers, financial services companies

Professional Services

Implementation, consulting, and project services supporting customer digital transformation initiatives. Includes onboarding programs and access to CCS expertise. Capgemini operates a certified CCS Center of Excellence for enterprise deployments.

Managed Services

Two-tier operational support: Technical Managed Services covering infrastructure and uptime, and Functional Managed Services providing ongoing software optimization and support.

At a Glance

Founded: 1983
Headquarters: Woerden, Netherlands
Employees: 51-200
Funding: PE-Backed

Category & Focus

Category: Core Administration
Subcategories: Policy Administration Claims Management Insurance Integration Platform Digital Distribution
Insurance Verticals: P&C Personal P&C Commercial Specialty/E&S
Target Customers: Carriers, Brokers, MGAs/MGUs, Agents/Agencies