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Caava Group

AI-powered insurance software for African insurers, agents, and bancassurers

Core Administration Established Bootstrapped
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Overview

Caava Group is a core administration and distribution software provider for insurers and agents across Africa. The group serves carriers, bancassurers, brokers, and independent agents in Kenya, Nigeria, and across 10 African countries through a portfolio of SaaS and on-premise platforms. Its flagship product, Caava Evolve, addresses policy administration and workflow automation for insurers modernizing legacy systems; the Agencify platform targets independent agents distributing insurance digitally.

The group was formed in 2025 by consolidating four entities -- Turnkey Africa, Agencify Limited, Caava AI, and TurnQuest Solutions Nigeria -- under a single holding structure. Turnkey Africa, which developed the TurnQuest V4 insurance ERP over nearly three decades, remains the operational foundation. Caava AI adds a cross-platform AI layer applied to underwriting, claims processing, and document triage. CEO Ayisi Makatiani co-founded Turnkey Africa in 1997 and continues to lead the consolidated group.

The group reports a client footprint spanning 60+ insurers across 10 African countries, with 42+ insurance and banking clients attributable to the Turnkey Africa subsidiary. Key technology partnerships include Oracle Cloud Infrastructure. No external funding rounds have been publicly announced.

Products & Services

Caava Evolve

A next-generation SaaS core insurance platform for insurers modernizing legacy policy administration systems. Includes CRM, quote engines, workflow automation, and AI-driven tools. The company reports up to 80% cost savings, 50-70% renewal efficiency improvement, and 80%+ reduction in data errors for adopting clients.

Key Features

  • AI-assisted underwriting and renewals
  • CRM and quote engine built in
  • Workflow automation for policy lifecycle

Target Users: Carriers and bancassurers

Caava AI

An AI layer providing intelligent automation for insurance distribution, underwriting, claims processing, and document triage. Designed to operate across the Caava product suite and serve insurers and agents.

Key Features

  • 24/7 automated processing
  • Claims and underwriting automation
  • Document triage and intelligent routing

Target Users: Insurers, agents, bancassurers

Agencify

A mobile-first platform enabling independent insurance agents in Kenya to issue policies digitally. Supports digital distribution through intermediaries from mobile devices.

Key Features

  • Mobile policy issuance
  • Digital product distribution for intermediaries
  • Agent onboarding and management tools

Target Users: Independent insurance agents and intermediaries

TurnQuest V4 (by Caava)

A legacy enterprise insurance ERP developed by Turnkey Africa over 28+ years. Supports policy administration and claims management for life, P&C, and brokerage lines. Fully supported through at least end of 2027, with migration paths to Caava Evolve planned.

Key Features

  • Policy administration for life, P&C, and brokerage
  • Claims management
  • Digital engagement via TurnQuest Digital Platform (customer/agent portals, mobile apps)

Target Users: Insurers running legacy TurnQuest implementations

At a Glance

Headquarters
Nairobi, Kenya
Employees
51-200
Funding
Bootstrapped

Category & Focus

Category
Core Administration
Subcategories
Policy Administration Distribution & Sales Claims Technology Insurtech Infrastructure
Insurance Verticals
Life & Annuity P&C Personal P&C Commercial Group Benefits
Target Customers
Carriers, Brokers, Agents/Agencies

Customers

  • Heritage Insurance
  • Equity Insurance
  • NCBA Bancassurance

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Last updated: 2026-06-22