BSynchro

Insurance management software for carriers, brokers, and reinsurance brokers

Core Administration Established Series B

Overview

BSynchro is an insurance management software provider for carriers, brokers, and reinsurance brokers across property and casualty, life, health, and bancassurance sectors. Headquartered in Beirut, Lebanon and founded in 2005, the company delivers a suite of purpose-built tools spanning product configuration, policy administration, CRM, claims management, robotic process automation, and business analytics.

The product portfolio covers the core insurance workflow: CORA handles product configuration and rule-based automated underwriting; Ellie provides an online portal for agents and customers to purchase and manage policies; Squid extends CRM capabilities via Microsoft Dynamics 365; and Motofox and Medifox automate motor and health claims processing using RPA and image recognition. Complementary tools include Crow for analytics reporting, Parrot for chatbot-driven customer engagement, Collie as a mobile access layer, and Andy as an AI-powered insurance aggregator.

BSynchro serves 80+ clients across more than 25 countries in the GCC, Levant, and Africa. The company has raised USD 5.6M in two rounds from BeryTech Fund and Phoenician Funds, and operates with 37 employees as of mid-2026.

Products & Services

CORA

Product configuration and automated underwriting platform using a rule-based engine. Allows carriers and brokers to define insurance products and automate underwriting decisions without custom development.

Key Features

Rule-based product and coverage configuration
Automated underwriting workflow
Multi-line product support

Target Users: Insurance carriers and brokers

Ellie

Online portal for policy purchase and management, accessible to both agents and end customers. Provides a self-service layer on top of core policy administration systems.

Key Features

Policy purchase and renewal workflows
Agent and customer self-service portals
Policy lifecycle tracking

Target Users: Carriers and brokers with direct-to-customer or agent distribution

Squid

Insurance CRM solution built on Microsoft Dynamics 365, tailored to the insurance sales and distribution process.

Key Features

Customer and prospect relationship management
Sales pipeline and activity tracking
Native Microsoft Dynamics 365 integration

Target Users: Insurance carriers and brokers

Motofox

Motor insurance claims management platform that uses RPA and image recognition to accelerate claims intake and processing.

Key Features

Motor claims intake automation
Image recognition for vehicle damage
RPA-driven processing workflows

Target Users: Carriers handling motor and auto lines

Medifox

Health and medical insurance claims management platform using RPA and AI to reduce manual claims handling.

Key Features

Medical claims processing automation
AI-assisted adjudication support
RPA workflow integration

Target Users: Health and medical insurance carriers

Crow

Business analytics and reporting tool giving insurance operations teams visibility into performance metrics and operational data.

Key Features

Operational dashboards and reports
Insurance-specific KPI tracking
Integration with BSynchro core systems

Target Users: Insurance carriers and brokers

Additional Solutions

Key Features

Parrot: Chatbot platform for customer engagement and automated support
Collie: Mobile application providing agent and customer access to core systems
Andy: AI and machine learning-powered insurance aggregator solution

At a Glance

Founded: 2005
Headquarters: Beirut, Lebanon
Employees: 11-50
Funding: Series B

Category & Focus

Category: Core Administration
Subcategories: Product Configuration Policy Administration Claims Management CRM RPA
Insurance Verticals: P&C Personal P&C Commercial Life & Annuity Health Reinsurance
Target Customers: Carriers, Brokers, Reinsurers