Avantos

AI-native operating system for financial services client onboarding and servicing

Core Administration Growth Series A

Overview

Avantos is a client onboarding and servicing platform for financial services firms, including insurance carriers, wealth managers, broker-dealers, and retirement service providers. The platform is built around a knowledge graph that unifies client data, product information, team structures, and workflows, enabling AI agents and human teams to operate from a shared context.

The core product is a SaaS platform combining an onboarding automation layer, a relationship intelligence engine, and a servicing workspace. AI agents handle document extraction, data collection, follow-ups, and coordination across systems -- integrating with custodian platforms, CRM systems, portfolio management tools, underwriting solutions, and policy administration platforms to reduce manual data entry.

Founded in 2024 by Bassam Chaptini (former McKinsey partner with a PhD in AI from MIT) and Rabih Ramadi (15-year KPMG partner), Avantos raised USD 10M in seed funding in September 2024 and closed a USD 25M Series A led by Bessemer Venture Partners in February 2026. Strategic investors include The Guardian Life Insurance Company of America, SEI, and Vanguard. Customers include Mercer Advisors, Guardian Life, SEI, and Vanguard.

Products & Services

Onboarding Platform

AI-powered automation for client data collection, document extraction, and account opening coordination. Agents handle follow-ups and data synchronization across CRM systems and custodian platforms, eliminating manual data entry in wealth, insurance, retirement, and banking onboarding workflows.

Key Features

Automated document extraction and data collection
AI-driven follow-up coordination
Integrations with CRM and custodian platforms

Target Users: Insurance carriers, wealth managers, broker-dealers, independent RIAs, custodians

Relationship Intelligence

A living client record built on a knowledge graph that reflects household structures, related entities, financial context, and product holdings. Data is automatically synthesized from multiple connected systems -- CRMs, portfolio management, underwriting, and policy administration platforms.

Key Features

Knowledge graph-based client data model
Multi-system data synthesis
Household and entity relationship mapping

Target Users: Wealth advisors, insurance carrier service teams, asset managers

Servicing Platform

A unified workspace where AI agents anticipate client needs, generate work items, and coordinate service delivery across teams and systems. Supports complex, multi-system transactions combining AI and human action.

Key Features

AI-generated work item routing
Multi-team workflow orchestration
Cross-system transaction coordination

Target Users: Insurance carriers, financial services firms, retirement service providers

At a Glance

Founded: 2024
Headquarters: New York, NY, USA
Employees: 11-50
Funding: Series A

Category & Focus

Category: Core Administration
Subcategories: Client onboarding automation relationship intelligence servicing workflows AI agents
Insurance Verticals: Life & Annuity P&C Commercial Group Benefits
Target Customers: Carriers, Brokers, MGAs/MGUs