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Africabima

A digital insurance platform that enables underwriters, brokers, agents, and banks to manage the full insurance lifecycle -- from quotation to claims -- across Africa.

Core Administration Startup Bootstrapped
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Overview

Africabima is a digital insurance platform built and operated by Pensoft Systems Limited, a Nairobi-based software company founded in 2009 with over a decade of experience in the insurance and technology sectors. The platform digitizes end-to-end insurance operations -- including quotation, policy issuance, renewals, claims filing, and reporting -- through a unified web portal, mobile application, and developer API.

The platform is designed to serve the needs of insurers, brokers, agents, banks, and individual consumers across Africa. Africabima places particular emphasis on bancassurance distribution, with several Kenyan banks among its customers. The platform generates digital certificates automatically upon policy approval, delivering them to clients via email and SMS.

Pensoft Systems Limited positions Africabima as the technology backbone for insurance digitization in the African market, where low insurance penetration and mobile-first consumer behavior create strong demand for accessible, technology-driven insurance solutions.

Products & Services

Africabima Web Platform

A browser-based insurance management portal providing role-based access for underwriters, agents, brokers, banks, and customers.

Key Features

  • Quotation management with multi-underwriter comparison
  • Policy issuance, management, and renewal workflows
  • Digital certificate generation (delivered via email and SMS)
  • Online claims filing with real-time status tracking
  • Commission management for agents and intermediaries
  • Comprehensive reporting and audit trail
  • System administration (product rates, risk classes, user management)

Target Users: Insurance underwriters, brokers, agents, banks, individual policyholders

Africabima Mobile App

A consumer-facing mobile application for purchasing and managing insurance policies from a smartphone.

Key Features

  • Quote generation from multiple underwriters
  • Policy purchase, management, and renewal
  • Digital certificate delivery
  • Claim reporting
  • Account and policy tracking
  • 24/7 customer support

Target Users: Individual insurance consumers

Developer API

An integration layer enabling third-party systems, banks, and enterprise customers to connect with Africabima's insurance infrastructure.

Key Features

  • Insurance data exchange across the policy lifecycle
  • Third-party system integration
  • Bancassurance connectivity for bank partners

Target Users: Banks, technology partners, enterprise customers

At a Glance

Headquarters
Nairobi, Kenya
Employees
11-50
Funding
Bootstrapped

Category & Focus

Category
Core Administration
Subcategories
Policy Administration Claims Management Bancassurance Platform Digital Insurance Distribution
Insurance Verticals
P&C Personal P&C Commercial Health
Target Customers
Carriers, Brokers, Agents/Agencies, Banks (Bancassurance)

Customers

  • SBM Bank
  • Sidian Bank
  • NCBA Bank
  • Kingdom Bank
  • Rafiki Bank
  • Cooperative Bank
  • DTB Bank (Diamond Trust Bank)
  • KWFT (Kenya Women Microfinance Bank)
  • Letshego

Last updated: 2026-04-02