adesso insurance solutions

Standard software for life, health, and general insurance carriers across EMEA

Core Administration Established Public (subsidiary of adesso SE)

Overview

adesso insurance solutions is a core administration software provider for insurance carriers across life, health, and general/P&C lines. As a wholly owned subsidiary of adesso SE, a publicly listed IT services group headquartered in Germany, the company delivers the in|sure product suite to approximately 50 insurance clients operating in the German-speaking market and broader EMEA region.

The in|sure Ecosphere is the company's primary platform -- a preconfigured, cloud-deployable application landscape that covers policy management, claims processing, partner relationship management, and payment operations. Products are available as SaaS and on-premise deployments, built on a 100% Java-based framework to reduce third-party license dependencies. The platform spans all major insurance divisions, with dedicated modules for life, private health, and general/composite carriers.

adesso insurance solutions employs approximately 600 insurance and IT specialists and operates from its headquarters in Dortmund alongside a network of 64 locations across Europe. Notable customers include Generali, R+V, Debeka, DEVK, DKV, ARAG, Barmenia, Continentale, and Helvetia. In 2024, Provinzial deepened its partnership by adopting the in|sure Ecosphere P&C platform as a SaaS solution for three of its insurance brands, with cloud migration targeting completion by end of 2026.

Products & Services

in|sure General Policy

Policy management system for property, liability, accident, and vehicle insurance. Provides a product-oriented design with comprehensive coverage across general/composite insurance lines.

Key Features

Product-oriented policy configuration
End-to-end contract lifecycle management
Integration with cross-divisional modules (commission, payment, partner)

Target Users: P&C and general composite carriers

in|sure Health Policy

Policy management for private health insurers. Delivers high-level process automation and streamlined administrative workflows for health insurance operations.

Key Features

Automated policy lifecycle processing
Private health-specific business rules
Integration with claims and partner management modules

Target Users: Private health insurance carriers

in|sure PSLife

Configurable life insurance administration solution handling all life insurance products and business transactions.

Key Features

Full product and business transaction support
Configurable workflows for life insurance operations
Integration with commission and payment modules

Target Users: Life and annuity carriers

in|sure General Claims

Claims processing system for P&C insurance. Enables complete, case-closing claims handling without requiring system modifications.

Key Features

End-to-end claims lifecycle management
No-code case resolution without system changes
Integration with payment and partner modules

Target Users: P&C carriers

in|sure Health Claims

Automated claims statement processing for private health carriers.

Key Features

Fully automatic claims processing
Private health-specific settlement logic
Integration with health policy systems

Target Users: Private health insurance carriers

in|sure Commission

Sales remuneration process management with audit-proof capabilities across all distribution channels.

Key Features

Holistic commission calculation and processing
Audit-ready remuneration records
Multi-channel distribution support

Target Users: Carriers with agent/broker distribution networks

in|sure Partner

Partner relationship management providing a unified customer and partner view across insurance operations.

Key Features

Centralized partner/customer master data
Integration across policy, claims, and payment modules
Unified 360-degree partner view

Target Users: Carriers managing multiple distribution partners

in|sure Workflow

Process orchestration module supporting both manual and automated end-to-end workflows across insurance operations.

Key Features

Manual and automated workflow support
Cross-module process orchestration
Configurable business process automation

Target Users: Carriers across all lines of business

MIGSuite

Data migration toolset for complex platform transitions and system consolidations.

Key Features

Complex data migration support
Platform transition management
Legacy system consolidation tooling

Target Users: Carriers undergoing core system modernization

At a Glance

Founded: 2014
Headquarters: Dortmund, Germany
Employees: 501-1000
Funding: Public (subsidiary of adesso SE)

Category & Focus

Category: Core Administration
Subcategories: Policy Administration Claims Management Commission Management Payment Processing
Insurance Verticals: Life & Annuity P&C Personal P&C Commercial Health
Target Customers: Carriers