Acess Meditech
Insurance ERP software for carriers, TPAs, and brokers across the Middle East, Africa, and South Asia
Overview
Acess Meditech is an insurance ERP software provider serving carriers, Third Party Administrators (TPAs), and brokers across the Middle East, Africa, and South Asia. The company builds policy administration, claims processing, reinsurance management, and health insurance systems for general and health insurance markets.
Its product portfolio includes LIMRA, a general insurance ERP covering the full policy lifecycle from quoting and underwriting through claims and reinsurance accounting, and TOSHFA, a health insurance management system for insurers and TPAs. Both platforms are delivered as cloud SaaS and incorporate AI capabilities including a multi-LLM AI Copilot for claims and reporting tasks, a natural language dynamic search interface, and a WhatsApp-based customer service module for policy purchase, renewal, and claims filing.
Founded in 2007 and privately held, the company employs approximately 108 people with offices in Hyderabad, the UAE, and Saudi Arabia. It serves 16+ client organizations including Chubb Insurance, AXA Egypt, and AXA Mansard across regional insurance markets, and holds membership in FAIR (Federation of Afro-Asian Insurers and Reinsurers).
Products & Services
LIMRA
General insurance ERP for property and casualty insurers, covering the end-to-end policy lifecycle. The platform manages sales, customer service, quote generation, rating engine configuration, underwriting, policy issuance, endorsements, renewals, claims processing, and reinsurance operations including proportional and non-proportional treaties.
Key Features
- Full policy lifecycle from quote through renewal
- Reinsurance treaty management (proportional and non-proportional)
- Configurable rating engine with discounts, deductibles, and loadings
- Claims processing integrated with reinsurance accounting
Target Users: P&C carriers and general insurance companies
TOSHFA
Health insurance management system for insurers and Third Party Administrators. The platform provides a quotation engine, policy administration, claims management, hospital network management, and accounting modules, with reporting functions for TPAs, insurers, hospitals, corporate clients, and brokers.
Key Features
- Quotation engine and policy administration
- Claims management with hospital and pharmacy benefit management integration
- 360-degree reporting across stakeholder types
- Accounting modules for TPA operations
Target Users: Health insurers and TPAs
AI Copilot
AI assistant embedded in the ERP platform to support claims processing, report generation, and operational tasks. The system draws on multiple large language models to provide insurance-specific guidance within ERP workflows.
Key Features
- Guided claims processing assistance
- Automated report generation
- Context-specific guidance for insurance workflows
- Integration with core ERP data
Target Users: Insurance operations and claims staff
AI Dynamic Search
Natural language search interface for the ERP platform, enabling users to query claims data, policy records, and performance data using plain-language inputs.
Key Features
- Natural language query processing
- Real-time retrieval across claims and policy records
- Performance insights within the ERP interface
Target Users: Insurance operations staff and analysts
InsurAcess for WhatsApp
Customer-facing insurance service channel delivered via WhatsApp, supporting policy purchase, renewal, cancellation, and claims filing in multiple languages using NLP/NLU processing.
Key Features
- Policy purchase, renewal, and cancellation via chat
- Claims filing and tracking
- Multi-language support
- NLP/NLU for conversational understanding
Target Users: Policyholders of insurer clients
BI Dashboards
Business intelligence dashboards consolidating operational data from the ERP for management reporting and performance tracking.
Key Features
- Consolidated operational data views
- Configurable reporting
- Real-time key performance indicators
Target Users: Insurance management and executives
At a Glance
- Founded
- 2007
- Headquarters
- Hyderabad, India
- Employees
- 51-200
- Funding
- Bootstrapped
Category & Focus
- Category
- Core Administration
- Subcategories
- Policy Administration Claims Management Health Insurance Administration Reinsurance Technology
- Insurance Verticals
- P&C Commercial Health Reinsurance
- Target Customers
- Carriers, TPAs, Brokers
Customers
- Chubb Insurance
- Boubyan Bank
- AXA Egypt
- AXA Mansard
- GGI Insurance
- AlSagr Insurance
- Etihad Insurance
- National Insurance
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Last updated: 2026-07-15