Wheel
Virtual care infrastructure for enterprises -- white-labeled telehealth, nationwide clinicians, and integrated clinical operations.
Overview
Wheel is a virtual care infrastructure company that enables enterprises to launch and scale telehealth programs without building from scratch. Founded in 2018 by Michelle Davey and Griffin Mulcahey, Wheel was built on the conviction that telehealth platforms were overlooking the clinicians delivering care. The company provides white-labeled and API-first technology, a nationwide 50-state clinician network, and integrated clinical operations to health plans, retailers, pharmaceutical companies, and digital health brands.
The company's flagship Horizon platform, launched in June 2024, combines a modular care enablement layer, integrated clinical operations, and real-time analytics. Horizon draws on data from over 7 million patient visits to power predictive care pathways and evidence-based clinical recommendations. The platform supports 70+ conditions across multiple specialties and delivers an average of 4,000 virtual care visits per day with a 95% on-time response rate.
In 2026, Wheel introduced WheelX, an AI-native enterprise health exchange that adds an AI clinical action layer to the platform. Wheel serves 1.4 million patient visits annually, with 69% coming from returning users, reflecting strong engagement and program continuity.
Products & Services
Wheel Horizon Platform
A comprehensive virtual care infrastructure solution deployable as white-labeled or API-first to integrate into existing technology stacks. Horizon provides the technology layer, clinician network, and clinical operations needed to launch enterprise telehealth programs at scale.
Key Features
- Care enablement platform supporting 70+ conditions and evidence-based care programs
- Integrated clinical operations with nationwide 50-state clinician network
- Care intelligence and real-time analytics powered by 7M+ patient visit data
- Synchronous and asynchronous care delivery modalities
- Connected services: lab ordering, pharmacy integration, insurance verification, and patient communications
Target Users: Health plans, payers, retailers, pharma companies, digital health brands
WheelX
Enterprise AI health exchange providing an AI-native clinical action layer introduced in 2026. WheelX extends the Horizon platform with AI-driven clinical capabilities for enterprise customers.
Key Features
- AI-native clinical action layer
- Designed for enterprise health program integration
- Builds on Wheel's 7M+ visit data infrastructure
Target Users: Enterprise health payers and health system partners
Connected Services
Additional services that integrate with the Horizon platform to deliver end-to-end virtual care.
Key Features
- Lab ordering integration
- Amazon Pharmacy and pharmacy network integration
- Insurance verification and patient payment processing
- Patient communications infrastructure
- Health information exchange connectivity (Health Gorilla)
Target Users: Enterprise telehealth program operators
At a Glance
- Founded
- 2018
- Headquarters
- Austin, Texas
- Employees
- 201-500
- Funding
- Series C
Category & Focus
- Category
- Virtual Care Infrastructure
- Subcategories
- Telehealth Platform Clinician Network Digital Health Enablement
- Insurance Verticals
- Health Group Benefits
- Target Customers
- Carriers, Employers, Consumers
Customers
- Health Plans and Payers
- Retailers
- Life Sciences and Pharma
- Digital Health Companies
- Amazon Pharmacy (2025)
- Huma (2025) -- joint venture for pharma digital care
- Talkspace (2024)
- Mark Cuban Cost Plus (2024)
- Health Gorilla (2024)
- GoodRx (2021)
- Salesforce Ventures (investor and ecosystem partner)
Last updated: 2026-04-09