Toss Insurance

Toss Insurance is a retail insurance brokerage serving individual consumers in South Korea through the Toss financial super-app platform. Founded in 2018 as a standalone subsidiary of Viva Republica (the company behind Toss), it operates as a licensed insurance agency distributing products from 34 Korean insurance carriers across both life and P&C lines.

The brokerage employs 2,300+ licensed insurance consultants who provide 24/7 advisory services through the Toss mobile app. The model emphasizes multi-company product comparisons and non-pressured guidance, particularly for consumers new to insurance. Toss Insurance has served 1,940,000+ customers and generated KRW 33.34 billion (approximately USD 25M) in revenue, achieving an 87-point customer satisfaction rating.

Technology differentiates Toss Insurance from traditional Korean brokers. The platform includes a proprietary multi-carrier comparison engine, an automated coverage gap analysis tool, a personalized recommendation engine, and a consultant-facing product navigation system. The Toss app reaches a substantial share of Korean consumers -- 90% of Korean teenagers are Toss users -- providing Toss Insurance with a built-in distribution channel unavailable to conventional agencies. In 2026, parent company Viva Republica was designated as Korea's first fintech financial conglomerate, bringing Toss Insurance under expanded regulatory oversight. Toss posted record consolidated revenue of KRW 2.7 trillion (approximately USD 1.82B) in 2025, up 38% year-over-year.