Tick Travel Insurance

Tick Travel Insurance is a direct-to-consumer travel insurance carrier based in Sydney, Australia, operating exclusively in the Australian market for domestic and international travel coverage. The brand is operated by Europ Assistance Australia Pty Ltd (ACN 140 219 594, AFSL 552106) and underwritten by Mitsui Sumitomo Insurance Company Limited (MSI). Founded in 2015, Tick distributes all policies online with instant issuance and has earned consistent recognition from Canstar, Finder, Mozo, and WeMoney for value-oriented coverage.

Tick's platform is fully digital from quote to claims -- customers purchase policies online, including on the day of departure, and submit claims through an online portal while travelling. The product range covers four tiers from basic medical-only through to comprehensive cover, with optional add-ons for winter sports, natural disasters, and additional specified items. Coverage automatically includes 90+ sports and activities at the Standard and Top tiers, and children travelling with parents or grandparents are included at no additional cost.

Tick operates as a brand within the Europ Assistance / Generali Group corporate structure. Generali Group, founded in 1831, is one of the largest insurance and asset management companies globally. Europ Assistance maintains a network of approximately 750,000 assistance providers across more than 200 countries, handling around 10 million interventions annually, which underpins Tick's 24/7 global emergency assistance capability.

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