Overview
SafeLink is a specialty cargo insurance brokerage serving logistics operators, freight forwarders, and customs brokers across Mexico, the United States, and Latin America. Registered with the CNSF (Comision Nacional de Seguros y Fianzas) as an insurance agent, the company focuses on marine cargo, container, civil liability, and parcel coverage for companies involved in international and domestic freight transport.
The company places coverage across land, sea, air, and rail transport modes, offering more than 60 coverage options tailored to cargo-in-transit risk. Alongside traditional insurance placement, SafeLink operates a separate active monitoring business unit, SafeLink Tracking, which provides real-time cargo surveillance. The company maintains offices in Guadalajara, Mexico City, Monterrey, Leon, Queretaro, Merida, and Veracruz, plus an international office in Panama.
SafeLink has built an in-house technology platform called MySafeLink that handles policy issuance, customer self-service, invoicing, and claims management. The platform integrates with client systems via API and generates insurance certificates in under two minutes. The company has received private equity investment from Cerralvo Capital and Partner Ventures, with additional foreign capital from funds in the United States, Canada, and the European Union. SafeLink is a member of Asociacion InsurTech Mexico.