Overview
Pawer is a pet health insurance MGA distributing digital coverage plans directly to consumers and enterprise employers across Chile, Peru, Mexico, and Spain. Founded in 2022 by Guillermo Diaz Sanhueza, the company operates as a fully digital managed general agent specializing in pet health protection and wellness services.
The company underwrites reimbursement-based pet insurance products for dogs and cats, combining core coverage for veterinary emergencies and surgical procedures with a broader wellness ecosystem including telemedicine, digital medical records, and preventive care. Carrier capacity details are not publicly disclosed.
Pawer distributes via two channels: a B2C mobile application (iOS and Android) and a B2B employee benefits program serving corporations. The company reports over 6,500 pets protected across its markets and has partnered with more than 20 enterprise employers including SONDA, Mars, Globant, Royal Canin, and Deloitte. It recorded a 4.5/5 app rating and greater than 95% customer satisfaction.
Products & Services
Digital Pet Insurance
Reimbursement-based pet health insurance plans for dogs and cats, with free choice of veterinary provider. Customers submit claims through the mobile app.
Key Features
- Emergency veterinary care and surgical procedures
- Mandatory vaccinations and deworming (preventive care)
- Veterinary treatments and consultations
Target Users: Individual pet owners (B2C) and enterprise employees (B2B)
Distribution: Direct via mobile app (B2C); corporate benefits packages (B2B)
Telemedicine (Veterinary)
On-demand online veterinary consultations accessible through the Pawer mobile application, providing pet owners access to veterinary professionals for non-emergency medical guidance.
Key Features
- Real-time video or messaging consultations
- Non-emergency medical advice and triage
- Accessible from Chile, Peru, Mexico, and Spain
Target Users: Pet owners seeking immediate veterinary advice without in-person visits
Distribution: Included with insurance plans via mobile app
Digital Medical Records
Centralized pet health documentation platform tracking vaccination history, deworming records, medical history, and preventive care logs. Accessible through the mobile app.
Key Features
- Vaccination and deworming tracking
- Full medical history records
- Integration with insurance claims workflow
Target Users: Pet-owning individuals and enterprise clients
Distribution: Bundled with Pawer insurance plans
B2B Employee Benefits
Corporate pet insurance program enabling employers to offer pet health coverage as an employee benefit. Supports multi-country deployments for companies operating across Latin America and Spain.
Key Features
- Group pet insurance for employee pets
- Multi-country coverage support
- Integration with employer benefits administration
Target Users: Enterprises, corporations, and HR benefit administrators
Distribution: Direct corporate partnerships and HR benefits channels