Overview
HOOTL (dba of RIIG Technology, Inc.) is an AI-native healthcare technology platform that automates insurance verification and claims processing for healthcare providers, with initial deployment focused on dental practices. The company builds domain-specific AI agents designed to eliminate manual processing bottlenecks in healthcare insurance workflows, reducing claim denials, accelerating payment cycles, and minimizing the administrative burden on provider staff.
The platform name "HOOTL" stands for "Humans Out of the Loop," reflecting the company's core mission to automate complex insurance administrative processes that have historically relied on manual staff effort. HOOTL targets healthcare providers struggling with insurance verification complexity and claim denials, offering real-time claim validation, policy change tracking, and intelligent adjudication capabilities.
Products & Services
Insurance Verification Automation
HOOTL's core platform automates the insurance verification process by handling "150+ coverage questions instantly" that would otherwise require manual staff effort. The system reduces staff time spent on verification tasks by approximately 40% while simultaneously improving accuracy and accelerating payment collection timelines. The AI agents integrate seamlessly into existing provider workflows to automatically verify coverage, eligibility, and patient benefits in real time.
Claims Processing & Denial Reduction
The platform streamlines claims processing and validation workflows, reducing claim denials by over 50% through intelligent adjudication and real-time policy validation. The system continuously tracks policy changes in the background and validates claims automatically before submission, preventing common denial scenarios and improving first-pass acceptance rates.
Healthcare Insurance Processing Suite
HOOTL is developing an expanded healthcare insurance processing suite that extends beyond dental to include verification, validation, and claims adjudication systems for broader healthcare provider networks. The platform is built on secure, scalable automation infrastructure designed for regulated industries handling sensitive patient information.
At a Glance
- Founded
- 2021
- Headquarters
- Charlottesville, Virginia, USA
- Employees
- 11-50
- Funding
- USD 12.5M+ (Series A)
Category & Focus
- Category
- Claims & Verification Automation
- Insurance Verticals
- Healthcare Dental
- Target Customers
- Healthcare providers, Dental practices
Customers
- **50%+ reduction** in claim denial rates
- **USD 1,200-4,000 monthly value recovery** per practice through faster claim processing and reduced denials
- **40% reduction** in staff time spent on insurance verification tasks
Last updated: 2026-06-14