Fulcrum
AI automation platform for insurance brokerages
Overview
Fulcrum is an AI automation platform purpose-built for insurance brokerages. The platform intelligently automates routine back-office workflows across the full brokerage lifecycle—policy checking, coverage and claims analysis, proposal generation, certificate issuance, and sales preparation—integrating directly with legacy agency management systems like Applied Epic that lack modern APIs.
Insurance account managers traditionally spend significant time on repetitive, low-value back-office tasks despite being critical to helping clients navigate risk and recovery. Fulcrum addresses this by extracting policy documents directly from email and reconciling data across systems of record in real time, eliminating manual data transfer. The platform uses multiple large language models customized for insurance workflows, layered with proprietary retrieval, reasoning, and validation pipelines to ensure accuracy and compliance. Customer data is never used to train models, and the system is SOC-2 compliant.
The company has demonstrated strong market traction, processing over 2,500 hours of manual brokerage work daily across its customer base—nearly half of the top 50 U.S. insurance brokerages. Measurable impact includes reducing policy delivery timelines from 15 days to same-day turnaround and cutting proposal generation cycles from 6-8 hours to under 2 hours. Fulcrum achieved 500% revenue growth in the second half of 2024 and raised USD 25 million in combined Seed and Series A funding (announced January 2026) led by CRV with participation from South Park Commons, Foundation Capital, and insurance-focused angels.
Products & Services
Fulcrum AI Copilot Platform
An all-in-one AI copilot for insurance brokers covering sales, servicing, and account management. The platform delivers seamlessly integrated workflows that boost capacity, speed, and client experience through intelligent automation across the entire client lifecycle.
Key Features
- Policy Checking and Document Reconciliation
- AI-Drafted Proposal Generation
- Certificate of Insurance Issuance
- Coverage and Claims Analysis
- Client and Carrier Sales Preparation
Target Users: Insurance brokers and account managers
AMS Integration Layer
Integrates directly with legacy agency management systems including Applied Epic, automating high-friction back-office tasks by pulling policy documents from email and reconciling data across systems of record in real time.
Key Features
- Email-to-AMS Document Integration
- Real-Time Data Reconciliation
- Applied Epic Native Integration
Target Users: Insurance brokers using legacy agency management systems
At a Glance
- Founded
- 2023
- Headquarters
- San Francisco, California
- Employees
- 11-50
- Funding
- Series A
Category & Focus
- Category
- Broker Operations
- Subcategories
- Workflow Automation Policy Management Sales Enablement
- Insurance Verticals
- P&C
- Target Customers
- Brokers
Customers
- Heffernan Insurance Brokers
- Heffernan Group
- Three Arbor
- M3
- Multiple independent broker agencies
Last updated: 2026-06-13