FreightInsure
Per-shipment freight insurance embedded directly into shipping workflows
Overview
FreightInsure is a B2B insurance platform that embeds per-shipment freight coverage directly into booking workflows for logistics platforms, carriers, and 3PLs across Australia and New Zealand. Rather than positioning itself as a traditional insurer, the company describes itself as a freight claims business that built insurance, leveraging over 20 years of claims management expertise from its parent company, FreightSafe Group, Australia's largest third-party claims manager for transport and logistics.
The platform addresses a significant market gap—Australia loses approximately AUD 2 billion annually to uncompensated freight damage and loss. FreightInsure offers a zero-excess, pay-as-you-go model where insurance coverage is purchased on a per-shipment basis at the point of booking. This integration eliminates traditional insurance barriers: no upfront costs, no complex claim processing, and direct embedding into customer workflows. The company resolves 100,000+ claims annually with an average resolution time of 5 business days and achieves 89% customer satisfaction ratings.
FreightInsure operates as part of the FreightSafe Group, providing significant operational leverage and domain expertise in transport and logistics claims management. The company is regulated in Australia (AFSL 549662) and New Zealand (NZBN 9429052786495).
Products & Services
Goods In Transit Insurance
Per-shipment coverage automatically purchased at booking, protecting shippers against loss and damage during transit. The zero-excess model eliminates traditional policy limitations and excess fees.
Key Features
- Per-shipment underwriting and issuance
- Instant coverage at booking
- Zero excess model
- Real-time claims processing
Target Users: Shippers, carriers, freight operators, e-commerce businesses
Cargo Liability Coverage
Insurance designed for freight operators and carriers to manage liability risks associated with goods in transit under their responsibility.
Key Features
- Liability protection for transported goods
- Coverage for third-party claims
- Embedded into booking workflows
Target Users: Transport companies, freight carriers, logistics operators
Claims Management
End-to-end claims resolution powered by FreightSafe's 20+ years of experience in transport and logistics claims. The company targets a 5 business day resolution window and maintains 89% customer satisfaction ratings.
Key Features
- Rapid claims assessment and approval
- Proactive communication platform
- Digital claims tracking
- Experienced claims adjudicators
Target Users: All customer segments
At a Glance
- Founded
- 2022
- Headquarters
- Sydney, New South Wales, Australia
- Employees
- 11-50
- Funding
- Seed
Category & Focus
- Category
- Insurance Platform / Embedded Insurance
- Subcategories
- Claims Management Goods In Transit Insurance Cargo Liability
- Insurance Verticals
- Specialty
- Target Customers
- Carriers, 3PLs, Freight Platforms, Brokers
Customers
- Shippit (freight marketplace)
- Cope (logistics platform)
- InExpress (transport provider)
- Cario (logistics technology)
- Bluestar (freight services)
Links
Last updated: 2026-06-14