FICO
Analytics software and the FICO Score -- powering smarter decisions in insurance and beyond.
Overview
FICO (Fair Isaac Corporation) is a global analytics software company founded in 1956 by Bill Fair and Earl Isaac. Publicly traded on the NYSE (ticker: FICO), the company is best known for the FICO Score, the consumer credit scoring standard used by approximately 90% of top US lenders. In fiscal year 2025 FICO reported revenues of USD 1.99 billion, reflecting 16% year-over-year growth.
Within insurance, FICO serves more than 600 personal and commercial lines insurers in North America and Europe -- including all of the top 10 US personal lines carriers. The company provides actuarially validated insurance scores, a low-code decision management platform (the FICO Platform), and fraud analytics that span the full insurance lifecycle from marketing and underwriting through claims and policyholder servicing.
FICO combines statistical modeling, machine learning, AI, and decision optimization across its product suite. Its insurance scores are distinct from credit scores: they are built specifically to predict insurance loss relativity rather than credit default probability, and are used for both new business and renewals in auto, home, and commercial insurance.
Products & Services
FICO Insurance Scores
Actuarially validated scores that predict insurance loss relativity from credit report data. Used across auto, home, and commercial insurance for underwriting and pricing decisions on both new and renewal business. Delivered via API, integrated into carrier and MGA underwriting systems.
Key Features
- Distinct from credit scores -- designed specifically for insurance loss prediction
- Supports auto, home, and commercial lines
- Available for new business and renewal underwriting
Target Users: P&C carriers, MGAs
FICO Platform
Low-code decision management platform for automating underwriting, pricing, and fraud workflows across the full insurance lifecycle.
Key Features
- Marketing and distribution: data-driven customer targeting, agent/broker enablement
- Underwriting and policy administration: consolidated data, straight-through processing, scenario simulation
- Claims and product management: automated fraud detection, severity evaluation
- Policyholder analytics and servicing: real-time dashboards, cross-sell/upsell identification, customer journey management
Target Users: Carriers, MGAs seeking underwriting automation and digital transformation
FICO Fraud Detection and Prevention
FICO Falcon Fraud Manager and related analytics for detecting fraudulent claims and application fraud throughout the claim lifecycle. Strategic integration with Guidewire enables insurers to identify and prevent personal auto claims fraud.
Key Features
- Claims fraud detection across the full claim lifecycle
- Application fraud prevention
- Integration with Guidewire for personal auto fraud
Target Users: P&C carriers
FICO Customer Analytics
Predictive modeling suite for customer lifecycle management in insurance, covering attract, onboard, nurture, protect, and communicate phases.
Key Features
- Predictive models for acquisition, retention, and cross-sell
- Customer journey management
- Real-time dashboard reporting
Target Users: Carriers seeking to improve policyholder engagement and retention
Additional Platform Modules
Key Features
- Data Connection and Ingestion
- Applied Analytics and ML
- Intelligent Decisions
- Omni-Channel Engagement
- Digital Twins and Simulation
- FICO Focused Foundation Model for Financial Services
At a Glance
- Founded
- 1956
- Headquarters
- Bozeman, Montana, USA
- Employees
- 1000+
- Funding
- Public
Category & Focus
- Category
- Data & Analytics
- Subcategories
- Insurance Scoring Decision Management Fraud Analytics Predictive Modeling
- Insurance Verticals
- P&C Personal P&C Commercial Life & Annuity
- Target Customers
- Carriers, MGAs/MGUs
Customers
- Top 10 US personal lines carriers (all)
- Mercury Insurance -- rapid rules deployment case study
- iA Financial Group -- expanded underwriting automation targeting 80% straight-through processing
- BMO, Wells Fargo (financial services)
Links
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Last updated: 2026-04-10