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Efficient Insurance Solutions

Technology-enabled MGA specializing in claims automation and affinity insurance distribution for consumer electronics and white goods

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Overview

Efficient Insurance Solutions (EIS) is a Polish consumer electronics and white goods claims management MGA with delegated underwriting authority, serving insurance carriers through a technology-enabled affinity distribution platform. Founded in 2008 in Gdansk, the company has grown to approximately 200 employees organized across Claims, Customer Service, IT, and Business Support departments.

EIS holds carrier agreements with UNIQA, Link4, and ERGO Hestia, providing delegated claims handling and administration across consumer electronics, white goods, automotive, property, and life insurance lines. The company operates a proprietary automation platform featuring 38 voicebots that handle claims intake, processing, and customer service, enabling it to process 302,000 monthly operations and over 2.4 million cumulative cases.

Distribution runs through an affinity channel embedded within major Polish electronics retailers -- EuroRTVAGD, Mediaexpert, and Komputronik -- bundling insurance products at point of sale under EIS's MGA framework. In December 2025, Acrisure, the US-based global fintech and insurance group with nearly USD 5 billion in revenue and operations in 24 countries, agreed to acquire 100% of EIS equity in a stock transaction described as one of the largest M&A swap deals in Poland in 2025, with EIS entering Acrisure's Central and Eastern Europe expansion strategy.

Products & Services

Consumer Electronics and White Goods Claims Management

End-to-end claims handling for consumer electronics (RTV audio/video, AGD appliances, IT equipment) distributed via affinity channel partnerships with retail chains. Covers damage assessment, repair coordination, and settlement.

Key Features

  • Appliance and electronics damage claims
  • Repair network coordination
  • Settlement processing

Target Users: Insurance carriers providing warranties and insurance for consumer electronics retailers

Distribution: Affinity channel through EuroRTVAGD, Mediaexpert, Komputronik

Motor Claims Handling

Full claims lifecycle management for automotive insurance, including accident reporting, repair network coordination, replacement vehicle rental, and final settlement. Supported by proprietary voicebot system.

Key Features

  • Accident reporting and FNOL
  • Repair partner network coordination
  • Replacement vehicle (Express Car Rental, Interfleet)

Target Users: Motor insurance carriers

Distribution: Carrier-delegated authority

Anti-Fraud Solutions

Proprietary fraud prevention and detection services leveraging automation and data analytics to identify suspicious claims patterns for carrier partners.

Key Features

  • Automated claims pattern analysis
  • Suspicious case flagging
  • Fraud analytics reporting

Target Users: Insurance carriers seeking fraud control on delegated claims

Distribution: Carrier partner contracts

Property Claims Management

Residential and commercial property damage claims processing, end-to-end from first notice of loss through settlement.

Target Users: Property insurance carriers

Distribution: Carrier-delegated authority

Life Insurance Administration

Policy administration and customer support services for life insurance carrier partners.

Target Users: Life insurance carriers

Distribution: Carrier-delegated authority

At a Glance

Founded
2008
Headquarters
Gdansk, Poland
Employees
201-500

Category & Focus

Last updated: 2026-06-13