Overview
Counterpart is the first Agentic Insurance platform, combining trusted insurance expertise with cutting-edge AI to deliver tailored management and professional liability solutions for small businesses. Founded in 2019 by Tanner Hackett, Counterpart has pioneered a new category of insurance technology that integrates Agentic Underwriting, Agentic Broker Services, Agentic Risk Mitigation, and Agentic Claims Management into a single platform that empowers brokers and the businesses they serve.
The company uses its proprietary Digital Risk Score, an advanced AI-powered underwriting engine, to deliver faster and more tailored coverage and terms for new and renewal business. Licensed in all 50 states plus Washington D.C., Counterpart is backed by five A-rated insurance and reinsurance carriers and has written over 25,000 policies. The platform provides brokers with data-driven insights, automated systems, and customized insurance programs to support business growth and market competitiveness.
Counterpart has raised over $40 million in venture funding and has been recognized as a CB Insights Insurtech 50 company, an Inc. Magazine Power Partner, and a Great Place to Work. The company continues to expand its product portfolio, most recently adding affirmative AI coverage and Allied Healthcare Professional Liability to its offerings.
Products & Services
Private Directors & Officers (D&O) Liability
Protects directors, officers, and decision-makers of private companies from personal liability related to management decisions, including breach of fiduciary duty, mismanagement, and regulatory violations. Coverage extends to all key stakeholders including lower-level employees.
Key Features
- Side A, B, and C coverage
- Broad definition of insured persons
- Defense cost coverage
- Regulatory investigation coverage
Target Users: Small and mid-size private companies
Distribution: Wholesale and retail brokers
Not-For-Profit Directors & Officers Liability
Protects not-for-profit organizations' assets and key management from claims related to governance and operational decisions.
Key Features
- Organization entity coverage
- Individual director and officer protection
- Defense and settlement coverage
- Regulatory proceedings coverage
Target Users: Not-for-profit organizations
Distribution: Wholesale and retail brokers
Employment Practices Liability (EPL)
Covers claims made by employees alleging discrimination, harassment, wrongful termination, retaliation, and other workplace-related issues.
Key Features
- Third-party liability coverage
- Wage and hour defense costs
- Workplace harassment claims
- Retaliation and discrimination claims
Target Users: Small businesses with employees
Distribution: Wholesale and retail brokers
Fiduciary Liability
Covers claims arising from errors or mismanagement of employee benefit plans such as 401(k) and health insurance programs, including failure to act in the best interest of plan participants.
Key Features
- ERISA violation coverage
- Breach of fiduciary duty
- Plan administration errors
- Voluntary correction program coverage
Target Users: Companies sponsoring employee benefit plans
Distribution: Wholesale and retail brokers
Commercial Crime Liability
Protects businesses against financial crime, employee theft, and emerging fraud risks with comprehensive crime insurance coverage.
Key Features
- Employee theft coverage
- Forgery and alteration
- Computer fraud
- Third-party crime coverage
Target Users: Small and mid-size businesses
Distribution: Wholesale and retail brokers
Miscellaneous Professional Liability
Protects companies from professional mistakes and unmet agreements with comprehensive professional liability coverage.
Key Features
- Errors and omissions coverage
- Professional negligence
- Breach of contract defense
- Affirmative AI coverage for businesses under $10M revenue
Target Users: Professional service firms
Distribution: Wholesale and retail brokers
Allied Healthcare Professional Liability
Professional liability coverage designed for healthcare professionals and organizations outside of traditional physician and hospital settings.
Key Features
- Professional negligence coverage
- Regulatory proceedings
- License protection
- Medical incident coverage
Target Users: Allied healthcare professionals and organizations
Distribution: Wholesale and retail brokers