# XA Group

> AI\-powered aftersales and insurance workflow automation for automotive, insurance, property, and healthcare operations

## At a glance

| Field | Value |
| --- | --- |
| Category | Claims Technology |
| Type | Solutions Provider |
| Region | EMEA |
| Headquarters | Dubai, United Arab Emirates |
| Founded | 2018 |
| Stage | Growth |
| Employees | 51-200 |
| Funding | Series A |

## Overview

XA Group is a Dubai-based SaaS platform provider offering AI-driven workflow automation solutions for the automotive aftersales, motor insurance, property, and healthcare sectors. Operating under the Addenda brand, the company builds modular, full-stack solutions designed to digitize operational workflows for carriers, automotive dealers, and service networks across the Middle East, South Asia, and Europe.

The company delivers its platform through cloud-based SaaS with API-based integrations, leveraging technologies including computer vision, document intelligence, AI/ML, and blockchain (Hyperledger Fabric). Key offerings span automotive workshop management, motor insurance claims lifecycle automation, and a blockchain-based intercompany recovery platform that serves as the MENA region's first digitized motor insurance recovery solution.

XA Group serves customers including major regional insurers such as Emirates Insurance Company, Al Wathba National Insurance, Yas Takaful, and GIG, as well as automotive brands including Tata Motors and BASF. The company has received investment from 500 Global, Mohammed Bin Rashid Innovation Fund, AB Ventures, and AB Xelerate, and maintains a presence on Microsoft Azure Marketplace.

## Products & services

### Addenda Auto \- Automotive Aftersales Platform

A suite of tools for automotive workshop and dealer network operations, including repair management, parts procurement, AI-powered repair estimation, and computer vision-based vehicle damage detection.

**Key features:**

- Addenda Repair: workshop management system for bodyshops and dealerships
- Addenda Inventory: parts and procurement management
- Addenda Quote: AI\-powered repair cost estimation
- Addenda Vision: computer vision for automated vehicle damage assessment

*Target users:* Automotive OEM dealers, bodyshop networks, fleet operators

### Addenda Insurance \- Claims and Underwriting Solutions

End-to-end motor insurance lifecycle management covering first notice of loss through claim settlement, plus AI-assisted underwriting for motor and medical lines.

**Key features:**

- Addenda FNOL: mobile\-first first notice of loss capture
- Addenda Claims: full claims lifecycle management
- Addenda Surveyor: digital vehicle surveyor management
- Addenda Pre\-Policy: AI damage detection for underwriting at policy inception
- Addenda SmartQuote: medical insurance underwriting with quotes in under 15 minutes
- Addenda Data: vehicle specifications and market valuation database

*Target users:* Motor and health insurers, TPAs, surveyors

### Addenda MIRSAAS \- Motor Insurance Recovery Platform

A blockchain-based (Hyperledger Fabric) centralized recovery platform that replaces manual email-based intercompany recovery with structured digital workflows. Reduces claim response time from 4-7 days to minutes and eliminates paper-based recovery processes.

**Key features:**

- End\-to\-end digital intercompany recovery workflow
- Blockchain ledger for transparent, auditable reconciliation
- Automated receivables matching and cash collection
- 30%\+ reduction in FTE costs for recovery operations

*Target users:* Motor insurers, reinsurers, recovery teams

### Addenda ServeScape \- Facility and Service Management

Facility and service management platform for multi-location service operations.

*Target users:* Property managers, multi\-site service operators

### Addenda Health \- Healthcare Workflow Platform

Healthcare provider platform supporting appointment scheduling and telehealth service delivery.

*Target users:* Healthcare providers, clinics

## Category & focus

- Subcategories: Claims automation, FNOL, motor insurance recovery, underwriting automation, workshop management
- Insurance verticals: P&C Personal, P&C Commercial, Health
- Target customers: Carriers, Brokers, MGAs/MGUs

## Notable customers

- Emirates Insurance Company
- Al Wathba National Insurance
- Yas Takaful
- Oriental Insurance Company
- GIG \(General Insurance Group\)
- Sharq Insurance
- Liva \(insurtech\)
- Beema \(insurance platform\)
- Tata Motors
- BASF
- Keyloop
- Gargesh
- Microsoft

## Links

- Website: <https://addenda.ai/>
- Directory profile: <https://insurtechlist.com/companies/xa-group/>
- Blog: <https://addenda.ai/blog>
- Careers: <https://www.xagroup.com/careers>
- Press/news: <https://addenda.ai/press>

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*Last updated: 2026\-05\-18*