# Vistre > MGA operations software for underwriting, distribution, and compliance ## At a glance | Field | Value | | --- | --- | | Category | Core Administration | | Type | Solutions Provider | | Region | EMEA | | Headquarters | Carrick-on-Shannon, Ireland | | Founded | 2022 | | Stage | Startup | | Employees | 1-10 | | Funding | Bootstrapped | ## Overview Vistre is a policy administration and MGA operations platform for managing general agents, insurers, and wholesale brokers operating in the UK and Ireland markets. The platform covers the full insurance product lifecycle -- from rating and proposal to policy issuance, broker reconciliation, and claims capture -- within a single configurable environment. The software is delivered as a cloud-hosted SaaS solution built on Microsoft Azure and integrates with Stripe for payments, Twilio for broker communications, OpenAI for AI-powered underwriting assistance, and Cloudflare for security and performance. Three core modules address operations management (Vistre Workbench), direct-to-consumer sales (Vistre Direct), and AI-assisted compliance (Vistre Glass), all configurable without engineering changes. Founded in 2022, Vistre serves a small number of MGA clients in the UK and Ireland. Customer testimonials indicate adoption across delegated underwriting relationships and in-house underwriting teams. The company targets the gap between legacy insurance platforms and the specific operational needs of MGAs, with regulatory data pre-loaded for FCA and Central Bank of Ireland requirements. ## Products & services ### Vistre Workbench Core operational management platform for MGAs, insurers, and wholesale brokers. Manages the full workflow from quote and bind through reconciliation and claims capture. **Key features:** - Configurable rating engine supporting static and dynamic coefficient\-based premium calculations - Rules automation for referral, approval, decline decisions, premium loading, and endorsements - Vistre Messenger for broker engagement with policy\- and quote\-linked message history - Automatic renewal processing with configurable pre\-renewal timeframes - Reconciliation Workbench for broker payment tracking and bordereau management - Claims capture for recording and tracking losses for analytics and reporting - Dynamic proposal forms with conditional logic, nested questions, and category\-based customization *Target users:* MGAs, insurers, wholesale brokers ### Vistre Direct A white-label customer portal solution for delivering direct-to-consumer (DTC) insurance products online. Enables MGAs and insurers to launch branded eCommerce channels without custom development. **Key features:** - Unlimited portal instances with individual scheme branding per portal - Built\-in Stripe integration for customer payment processing - Automated email workflows for renewals, referrals, and quote abandonment - Flexible policy document delivery at quote or payment stage - Website embedding for integration with existing company sites *Target users:* MGAs, insurers seeking direct\-to\-consumer distribution ### Vistre Glass An AI-powered compliance and governance assistant for underwriting teams. Trained on internal documentation and pre-loaded with regulatory guidance for the UK (FCA) and Ireland (Central Bank) markets. **Key features:** - Access to intra\-company procedures, binder rules, underwriting guides, and appetite lists - Pre\-loaded FCA and Central Bank regulatory data for UK and Ireland markets - Rapid information retrieval and summarization from multi\-source internal documents - Secure, private AI with exclusive data storage per customer *Target users:* Underwriting teams at MGAs, insurers, wholesale brokers, loss adjusters ## Category & focus - Subcategories: Policy Administration, Underwriting Workbench, MGA Platform, Distribution & Sales - Insurance verticals: P&C Commercial, Specialty/E&S - Target customers: MGAs/MGUs, Carriers, Brokers ## Notable customers - Diane Philips, Underwriting Manager: "Having Vistre as our underwriting platform has streamlined our job and made developing our business so much easier\." - Mark Whayling, Global Product Lead, Entertainment: "Vistre Software has been transformative to our delegated underwriting relationship and has powered its growth\." ## Links - Website: - Directory profile: - About: - Glass: - Direct: - Linkedin: - Resources: - Workbench: --- *Last updated: 2026\-06\-19*