# twinformatics

> IT systems and software provider for Vienna Insurance Group

## At a glance

| Field | Value |
| --- | --- |
| Category | Insurtech Infrastructure |
| Type | Solutions Provider |
| Region | EMEA |
| Headquarters | Vienna, Austria |
| Stage | Established |
| Employees | 501-1000 |
| Funding | Subsidiary |

## Overview

twinformatics GmbH is the IT-Systemhaus (IT systems company) and dedicated technology partner of Vienna Insurance Group (VIG) and its subsidiaries, including Wiener Staedtische Versicherung AG and DONAU Versicherung AG. Based in Vienna and Villach, Austria, the company provides comprehensive IT services and custom software solutions for over 25,000 group employees and millions of insurance customers across the VIG portfolio.

Originally founded in 1985, twinformatics was reorganized in 2017 as the consolidated internal IT provider for the Vienna Insurance Group. Its service portfolio spans custom application development, infrastructure operations, cloud migration, mobile application development, and testing and quality assurance -- all tailored specifically to insurance process requirements.

The company employs 500 to 1,000 staff and operates primarily as a captive IT subsidiary. It has received recognition as a Kununu Top Company 2024 for workplace quality, and its jointly developed losleben mobile app won first place in the "Money, Banking and Insurance" category at the OEGVS App Award 2024.

## Products & services

### Custom Software Development

Development of bespoke applications for insurance processes, including web, mobile, and cloud-native solutions tailored to VIG group requirements.

**Key features:**

- Insurance\-specific application design and development
- Mobile application development \(iOS and Android\)
- Cloud\-native and cloud\-migrated solutions using AWS

*Target users:* Vienna Insurance Group carriers and subsidiaries

### Application Management

End-to-end management of insurance applications including maintenance, support, optimization, and lifecycle management across the VIG portfolio.

**Key features:**

- Application lifecycle management
- Continuous maintenance and performance optimization
- Multi\-system coordination across group entities

*Target users:* VIG operational and business teams

### Infrastructure & Operations

IT operations and infrastructure services supporting the group insurance operations across all locations.

**Key features:**

- System management and monitoring
- Support for 25,000 group employees
- Collaboration platform deployment \(Microsoft Teams\)

*Target users:* VIG employees and IT teams

### Testing & Quality Assurance

Professional QA and testing services using industry tools to validate insurance software and processes.

**Key features:**

- Automated end\-to\-end testing using image/UI recognition AI \(Drvless\)
- Test management via Xray
- Insurance process verification

*Target users:* VIG development and operations teams

### Mobile Applications

Development of mobile-first insurance applications for customer-facing use cases including health claims and product distribution.

**Key features:**

- Digital health insurance claims processing
- Mobile insurance product distribution
- App Store and Google Play deployment

*Target users:* Insurance policyholders and VIG group customers

## Category & focus

- Subcategories: Custom Software Development, Application Management, Cloud Solutions, Mobile Applications
- Insurance verticals: P&C Personal, P&C Commercial, Health, Life & Annuity
- Target customers: Carriers

## Notable customers

- Wiener Staedtische Versicherung AG
- DONAU Versicherung AG
- Vienna Insurance Group

## Links

- Website: <https://www.twinformatics.at>
- Directory profile: <https://insurtechlist.com/companies/twinformatics/>
- About: <https://www.twinformatics.at/ueber-uns/>
- Linkedin: <https://at.linkedin.com/company/twinformatics-gmbh>
- Services: <https://www.twinformatics.at/leistungen/>

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*Last updated: 2026\-06\-25*