# Total Systems

> Policy administration software for MGAs and insurers in the UK and Ireland

## At a glance

| Field | Value |
| --- | --- |
| Category | Core Administration |
| Type | Solutions Provider |
| Region | EMEA |
| Headquarters | London, United Kingdom |
| Founded | 1971 |
| Stage | Established |
| Employees | 11-50 |

## Overview

Total Systems is a policy administration software provider serving managing general agents (MGAs) and insurers across UK and Ireland P&C lines, including home, motor, travel, pet, and warranty insurance.

The company's core product, Bluescape, is a modular platform built on a Microsoft technology stack that covers quoting, rating, policy administration, claims handling, billing and collections, document management, workflow automation, and analytics, connected through a shared customer-data layer. A streamlined variant, Bluescape Lite, targets smaller or faster deployments. A separate back-office platform, Ultima, manages personal and commercial lines -- including vehicle, home, travel, medical, and term products, along with warranty business -- for insurers operating at scale. Bluescape exposes a set of out-of-the-box APIs and can be deployed on-premise, in the company's private cloud, or on a customer's preferred cloud provider.

Total Systems traces its incorporation to 1971 and operates as a UK public limited company (plc). Third-party estimates (Tracxn, as of March 2023) place headcount at 11-50 employees. Its client base includes Frost Underwriting, HB Underwriting, Glemham Underwriting, Caravan Guard, Caravan Club, Zurich Insurance, and Currys. Insurance Business UK named the company a Global 5-Star Technology and Software Provider in 2023, and it holds Cyber Essentials certification. No external funding, investment, or acquisition history has been reported.

## Products & services

### Bluescape

Modular, end-to-end insurance policy administration platform covering the full policy lifecycle, composed of separate quoting, rating, policy administration, claims, billing and collections, document, workflow, and analytics modules linked through a shared customer-data layer.

**Key features:**

- Quoting and underwriting/rating engine
- Policy administration and claims handling
- Billing and collections
- Workflow automation and document generation
- Reporting via a data warehouse and dashboards
- Pre\-built integrations for telematics, chatbots, and specialist analytics tools
- Self\-service, mobile\-responsive policyholder portals

*Target users:* MGAs and specialist/niche insurers

### Bluescape Lite

A streamlined version of the Bluescape platform, positioned for smaller or faster-to-deploy implementations.

*Target users:* Smaller MGAs and insurers

### Ultima

Integrated back-office platform for managing personal and commercial lines -- vehicle, home, travel, medical, and term -- including warranty business, at scale.

*Target users:* Insurers

## Category & focus

- Subcategories: Policy Administration, Rating & Quoting, Claims Management, Billing & Collections
- Insurance verticals: P&C Personal, P&C Commercial, Specialty/E&S
- Target customers: MGAs/MGUs, Carriers

## Notable customers

- Frost Underwriting
- HB Underwriting
- Glemham Underwriting
- Caravan Guard
- Caravan Club
- Zurich Insurance
- Currys
- Simply Health
- ZimSelector

## Links

- Website: <https://www.totalsystems.co.uk>
- Directory profile: <https://insurtechlist.com/companies/total-systems/>
- Blog: <https://www.totalsystems.co.uk/blog/>
- Careers: <https://www.totalsystems.co.uk/about-total-systems/careers-at-total-systems/>
- Twitter: <https://x.com/totalsystemsplc>
- Linkedin: <https://www.linkedin.com/company/total-systems-plc/>

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*Last updated: 2026\-08\-10*