# Telemedi

> B2B telemedicine platform for insurance companies and travel assistance providers

## At a glance

| Field | Value |
| --- | --- |
| Category | Customer Engagement |
| Type | Solutions Provider |
| Region | EMEA |
| Headquarters | Warsaw, Poland |
| Founded | 2014 |
| Stage | Growth |
| Employees | 51-200 |
| Funding | Series A |

## Overview

Telemedi is a digital health platform for insurance companies and travel assistance providers, headquartered in Warsaw, Poland. The company builds embedded telemedicine capabilities that insurers deploy as policyholder benefits, enabling remote healthcare consultations via chat, video, and telephone. Telemedi serves clients across Europe, the Middle East, South America, and North America.

The platform is structured as a modular SaaS product with RESTful API integrations into insurer systems. Core modules include automated triage, an AI-powered clinical decision support layer, medical device monitoring, appointment booking, and electronic health record access. Insurers embed these modules into their customer portals and mobile apps through the API.

Founded in 2014, Telemedi closed a EUR 5.5M Series A round in 2021 led by Flashpoint Venture Capital with participation from Uniqa Ventures, PKO VC, Black Pearls VC, and Adamed. The company serves 100+ insurance, assistance, healthcare, and financial organizations, including AXA, Allianz, Generali, and PZU. In July 2024, Telemedi acquired Electronic Medical Judicature to add medical certification and compliance capabilities.

## Products & services

### Telemedicine Platform

Core module delivering digital health consultations between patients and healthcare providers via chat, video, and telephone. Patients access medical records and consultation history through the platform.

**Key features:**

- Multi\-channel consultations \(chat, video, phone\)
- Patient medical record access and consultation history
- Secure patient\-provider communication

*Target users:* Insurance companies, travel assistance providers

### Automated Triage

Intelligent routing system that prioritizes and directs patient inquiries based on medical urgency and case complexity.

**Key features:**

- Medical urgency\-based case prioritization
- Resource allocation optimization
- Workflow routing to appropriate care levels

*Target users:* Insurers deploying Telemedi as a policyholder benefit

### AI Diagnostic Module

AI-powered clinical decision support integrated into consultations to assist providers and enhance consultation quality.

**Key features:**

- AI\-assisted diagnostic support
- Patient interaction tools
- Integration with consultation workflow

*Target users:* Healthcare providers on the platform

### Medical Device Monitoring

Integration layer for remote health measurements. Patients submit vital signs and health data from connected devices for provider review.

**Key features:**

- Connected device data ingestion
- Vital signs tracking
- Remote health measurement review

*Target users:* Insurance companies with wellness or chronic care programs

### API & Integrations

RESTful API enabling insurers to embed Telemedi capabilities into existing portals, mobile apps, and customer-facing tools.

**Key features:**

- EHR system integrations
- Third\-party scheduling and diagnostic app connectivity
- Custom portal embedding

*Target users:* Insurance technology and IT teams

## Category & focus

- Subcategories: Telemedicine, Digital Health, Embedded Insurance Benefits
- Insurance verticals: Health, Group Benefits
- Target customers: Carriers, MGAs/MGUs

## Notable customers

- AXA
- Allianz
- Generali
- PZU
- VIG \(Vienna Insurance Group\)
- Mondial Assistance
- Europ Assistance
- Compensa
- TU Zdrowie

## Links

- Website: <https://telemedi.biz>
- Directory profile: <https://insurtechlist.com/companies/telemedi/>
- News: <https://telemedi.biz/news/>
- Careers: <https://tomhrm.app/ats/5rxWob/jobs/en>
- Customers: <https://telemedi.biz/customers/>
- Solutions: <https://telemedi.biz/solutions/>
- Case studies: <https://telemedi.biz/case-studies/>

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*Last updated: 2026\-05\-18*