# Swift

> White\-label SaaS customer experience platform for digital insurance distribution and servicing

## At a glance

| Field | Value |
| --- | --- |
| Category | Distribution & Sales |
| Type | Solutions Provider |
| Region | EMEA |
| Headquarters | Amsterdam, The Netherlands |
| Founded | 2018 |
| Stage | Growth |
| Employees | [Unknown] |
| Funding | Series A |

## Overview

Swift (also known as SWFT or Swifter) is a distribution and sales platform that helps insurers, energy suppliers, and internet providers deliver digital customer experiences. The platform provides a white-label, no-code solution for building quote-and-bind, policy servicing, and digital distribution journeys. Founded in 2018 and backed by Tech Mahindra as a 25% investor, Swift serves organizations across Europe with expansion into North America and Southeast Asia.

The platform features a modular, drag-and-drop interface for creating insurance workflows without coding, multi-channel service delivery across web and mobile, and AI-powered capabilities including document digitization and policy analysis. Swift integrates with industry systems including Guidewire PolicyCenter, CRM platforms, and data warehouses, offering both SaaS and customer-hosted deployment options.

Swift's traction includes membership in Guidewire's Insurtech Vanguards program as of January 2024, recognition from Tech Mahindra's EUR 330 million insurance technology investment, and deployment across European insurers and non-traditional insurance distributors seeking to modernize customer experience.

## Products & services

### No\-Code Customer Experience Platform

Modular, drag-and-drop interface for building insurance and contract distribution journeys without coding. Includes pre-built components for common workflows such as quote-and-bind, policy servicing, and digital applications.

**Key features:**

- Drag\-and\-drop workflow builder
- Pre\-built insurance component library
- Multi\-tenant architecture
- White\-label deployment

*Target users:* Insurance carriers, brokers, energy suppliers, internet service providers

### Omnichannel Service Delivery

Multi-channel interaction platform enabling customers to engage via web, mobile apps, webchat, and self-service portals for policy and service requests.

**Key features:**

- Web and mobile application deployment
- Self\-service policyholder portals
- Webchat integration
- Unified customer experience

*Target users:* Policyholders, agents, customer service teams

### AI\-Powered Capabilities

Automated guidance and data processing including digital advisor (AI-powered policy navigation), automated document digitization, and policy analysis with instant coverage insights.

**Key features:**

- Intelligent document intake and data extraction
- Automated policy analysis and recommendations
- AI\-powered customer guidance
- Real\-time data insights

*Target users:* Insurers seeking to automate underwriting intake and customer guidance

### Integration & Data Platform

Open API and data connectivity to CRM systems, data warehouses, and marketing automation platforms enabling seamless workflow integration and third-party extensibility.

**Key features:**

- RESTful APIs for integration
- CRM and marketing automation connectors
- Data warehouse integrations
- Integration marketplace

*Target users:* Enterprise insurers and distributors with complex system landscapes

## Category & focus

- Subcategories: Digital distribution, quote\-and\-bind, policy servicing, customer experience
- Insurance verticals: P&C Personal, P&C Commercial, Specialty
- Target customers: Carriers, Brokers, Non\-traditional distributors

## Notable customers

- Guidewire \(Insurtech Vanguards program member\)
- Tech Mahindra \(25% investor, strategic partner\)

## Links

- Website: <https://swift.nl>
- Directory profile: <https://insurtechlist.com/companies/swift-nl/>
- Linkedin: <https://nl.linkedin.com/company/swift>
- Guidewire partnership: <https://www.guidewire.com/partners/programs/insurtech-vanguards>

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*Last updated: 2026\-06\-17*